The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Article

IS Evaluation in Practice  pp169-178

Ann Brown

© Jan 2006 Volume 8 Issue 3, ECITE 2005 Special, Editor: Dan Remenyi, pp143 - 230

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Abstract

IS evaluation exercises continued to engender scepticism. The evaluation of IS investment is considered a 'wicked problem' and there are good reasons for this judgement. The topic has attracted many researchers. There is a substantial body of literature on the problems of measurement and the inadequacies of traditional investment appraisal methods. A wide range of alternative tools has been proposed to replace these approaches. But many surveys of actual practice have established little evidence of their use. Reported IS evaluation practice appears to be relatively unsophisti‑ cated or absent in many organisations. This paper draws on existing literature and case material to analyse the problem facing organisations when planning an IS evaluation exercise. It argues that the factors that can undermine the effectiveness of IS evaluation projects pose ma‑ jor problems. Management apathy may be a rational response to a complex and difficult exercise that often yields little benefit to the organisation.

 

Keywords: IS evaluation, Failure-prone decision process, IS Business value, IS evaluation project

 

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Journal Article

Impact of IS/IT Investments on Firm Performance: Does Stakeholder Orientation Matter?  pp99-111

António Guerreiro

© May 2016 Volume 19 Issue 2, ECIME 2015, Editor: Elias Pimenidis, pp83 - 134

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Abstract

Abstract: This research project addresses a central question in the IS business value field: Does IS/IT investments impact positively on firm financial performance? IS/IT investments are seen as having an enormous potential impact on the competitive posit ion of the firm, on its performance, and demand an active and motivated participation of several stakeholder groups. Actual research conducted in the Information Systems field, relating IS/IT investments with firm performance use transactions costs econom ics and resource‑based view of the firm to try to explain and understand that relationship. However, it lacks to stress the importance of stakeholder management, as a moderator variable in that relationship. Stakeholder theory sees the firm as the hub cen tric to the spokes representing various stakeholders who were in essence equidistant to the firm, and survival and continuing profitability of the corporation depend upon its ability to fulfil its economic and social purpose, which is to create and distri bute wealth or value sufficient to ensure that each primary stakeholder group continues as part of the corporation⠒s stakeholder system. Stakeholder theory in its instrumental version, argues that if a firm pays attention to the stakes of all stakeholde r groups (and not just shareholders), it will obtain higher levels of financial performance. With this premise in mind, the aim of this paper is to discuss and test the use of stakeholder theory in the IS business value stream of research, in order to a chieve a better understanding of the impact of IS/IT investments on firm performance (moderated by stakeholder management). To achieve the expected impact from an IS/IT investment, it is argued that firms need a strong commitment from those stakeholder groups, which lead us to the need of a corporate ⠜stakeholder orientation⠀. When firm financial performance is measured by returns on assets (ROA), returns on investments (ROI) and returns on sales (ROS), the results show that ⠜stakeholder ori entation⠀ impact positively in the relation between

 

Keywords: Keywords: IS/IT investments, impacts, financial performance, stakeholder orientation, return on investments, IS business value

 

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Journal Issue

Volume 8 Issue 3, ECITE 2005 Special / Nov 2005  pp143‑230

Editor: Dan Remenyi

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Keywords: IS integration, Mergers, Acquisitions, M&A, Success, IS evaluation, Evaluation framework, Web-based aptitude test, User acceptance, DART approach, IT value, Strategic value, Technology value, Strategy, Innovation, Failure-prone decision process, IS business value, IS evaluation project, Citizen-centric, Patient-oriented, XML web services, Healthcare management, Hub and spoke, Collaborative health, Evaluation, e-Prescription, Interdisciplinary research, Software process innovations, Organisation learning, Adoption, Individual learning styles, Computer capital, Complementary effects, Productivity, Software, Productive efficiency, Perfomance metrics, Balanced scorecard, Causality, Performance manager, Accounting, ERP implementation, IT investments, Business value, Investment quality

 

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