The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
For general enquiries email
Click here to see other Scholarly Electronic Journals published by API
For a range of research text books on this and complimentary topics visit the Academic Bookshop

Information about the European Conference on Information Management and Evaluation is available here





Journal Article

E‑Supply Chain Coordination and SME Performance: An Empirical Investigation  pp76-84

Dr Rui Bi

© Nov 2017 Volume 20 Issue 2, Editor: Shaun Pather, pp59 - 147

Look inside Download PDF (free)


This study investigates the impact of key antecedents from technology‑organization‑environment contexts on developing e‑supply chain coordination capability in the small‑to‑medium enterprise (SME) context. Using data from 271 SMEs in Australia, we find that e‑supply chain coordination is driven by IT infrastructure, business partnerships, and customer power. In addition, SMEs with strong e‑supply chain coordination capability can achieve outstanding business performance. This study provides an empirical evidence to understand the relationships between these antecedents, e‑supply chain coordination capability, and SME performance. These findings suggest that e‑business practice is one of key factors that contribute to SME success. SME managers should understand how to utilize internal and external resources to develop e‑business competences in order to achieve business goals.


Keywords: E-Supply Chain Coordination, SME Performance, Technology-Organization-Environment Framework, Resource-based View of the Firms


Share |

Journal Issue

Volume 20 Issue 2 / Nov 2017  pp59‑147

Editor: Shaun Pather

View Contents Download PDF (free)



Keywords: information quality, system quality, service quality, satisfaction, high information intensity, banking sector, E-Supply Chain Coordination, SME Performance, Technology-Organization-Environment Framework, Resource-based View of the Firms, health information systems, information systems integration, interoperability, E-commerce, Jordan, Awareness, Payment, Partial Awareness, Full Awareness, Awareness of Products, Services, Awareness of Brand, Awareness of Delivery, E-commerce processes, Awareness evaluation, attitude certainty, processing fluency, web evaluation, online data collection, tool design, instrument, Networking Sites, Online Social Networking, Facebook, MySpace, Firm, Organization


Share |