The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Article

IS Evaluation in Practice  pp169-178

Ann Brown

© Jan 2006 Volume 8 Issue 3, ECITE 2005 Special, Editor: Dan Remenyi, pp143 - 230

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Abstract

IS evaluation exercises continued to engender scepticism. The evaluation of IS investment is considered a 'wicked problem' and there are good reasons for this judgement. The topic has attracted many researchers. There is a substantial body of literature on the problems of measurement and the inadequacies of traditional investment appraisal methods. A wide range of alternative tools has been proposed to replace these approaches. But many surveys of actual practice have established little evidence of their use. Reported IS evaluation practice appears to be relatively unsophisti‑ cated or absent in many organisations. This paper draws on existing literature and case material to analyse the problem facing organisations when planning an IS evaluation exercise. It argues that the factors that can undermine the effectiveness of IS evaluation projects pose ma‑ jor problems. Management apathy may be a rational response to a complex and difficult exercise that often yields little benefit to the organisation.

 

Keywords: IS evaluation, Failure-prone decision process, IS Business value, IS evaluation project

 

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Journal Article

Impact of the Quality of ERP Implementations on Business Value  pp221-230

Oana Velcu

© Jan 2006 Volume 8 Issue 3, ECITE 2005 Special, Editor: Dan Remenyi, pp143 - 230

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Abstract

This study compares the financial performance trend of successful and less successful ERP implementers over three years following the implementation. The findings indicate no significant difference in the change in ROA and ROI of the two groups of adopters. Successful ERP adopters however have statistically significant higher efficiency benefits in terms of Asset Turnover and Capital Turnover than the less successful ERP adopters in the first two years after implementation. The findings of this paper reveal no significant contribution of the implementation effort to the suc‑ cess of ERP implementations.

 

Keywords: ERP implementations, IT investments, Business value, Investment quality

 

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Journal Article

Does ROI Matter? Insights into the True Business Value of IT  pp93-104

A J G Silvius

© Nov 2006 Volume 9 Issue 2, Editor: Dan Remenyi, pp45 - 104

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Abstract

Ever since the introduction of an 'IT productivity paradox' by Robert Solow, the business value of information technology (IT) has been the topic of many debates by practitioners as well as by academics. In these discussions a distinction can be made between the variance approach, investigating what the relationship between IT investments and organisational performance is, and the process approach, investigating on how this relationship works. Following the process approach, this paper describes a useful framework for assessing the organisational impact of IT. Secondly the paper considers the relation between IT impact and organisational performance and reviews the IT investment evaluation methods. The paper concludes with a proposal for a multivariable value assessment sheet, based on insights derived from the balanced scorecard theory.

 

Keywords: IT business value, return on investment, real option valuation, balanced scorecard

 

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Journal Article

Enterprise Architecture Principles and their impact on the Management of IT Investments  pp53-62

Kalevi Pessi, Thanos Magoulas, Mats-Ake Hugoson

© Jan 2011 Volume 14 Issue 1, ECIME 2010 Special Issue, Editor: Miguel de Castro Neto, pp1 - 166

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Abstract

The strategic role of IT and its significance throughout the organization in¬creases com¬plexity, variety, and the need of change. Hence IT management must deal with uncertainties derived from different, conflicting and ever changing demands. In this sense Enterprise Architecture is playing an increasingly important role in improving IT management practice. If contemporary organizations do not succeed in managing architectural issues, there is a clear risk that considerable resources will be invested without achieving desirable ef¬fects. This paper investigates how Enterprise Architecture Principles impact on the management of IT‑investments in the context of large organizations. The purpose of the paper is to provide a deeper insight of the relationship between Enterprise Architecture and management of IT Investments throughout the elucidation of two significant types of principles: Delineation (differentiation) principles and Interoperability (integration) principles. Our conclusion is that the choice of architectural principles has an impact both on alignment between information systems and business demands and on the management of IT investments. This impact concerns at least four aspects: (1) The responsibility for IT investments (2) Time to value (3) Long term alignment, (4) Coordination of investments in information systems with changes in business processes.

 

Keywords: Enterprise architecture, information systems architecture, business architecture, architectural principles, business value, management of it investments

 

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Journal Article

Impact of IS/IT Investments on Firm Performance: Does Stakeholder Orientation Matter?  pp99-111

António Guerreiro

© May 2016 Volume 19 Issue 2, ECIME 2015, Editor: Elias Pimenidis, pp83 - 134

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Abstract

Abstract: This research project addresses a central question in the IS business value field: Does IS/IT investments impact positively on firm financial performance? IS/IT investments are seen as having an enormous potential impact on the competitive posit ion of the firm, on its performance, and demand an active and motivated participation of several stakeholder groups. Actual research conducted in the Information Systems field, relating IS/IT investments with firm performance use transactions costs econom ics and resource‑based view of the firm to try to explain and understand that relationship. However, it lacks to stress the importance of stakeholder management, as a moderator variable in that relationship. Stakeholder theory sees the firm as the hub cen tric to the spokes representing various stakeholders who were in essence equidistant to the firm, and survival and continuing profitability of the corporation depend upon its ability to fulfil its economic and social purpose, which is to create and distri bute wealth or value sufficient to ensure that each primary stakeholder group continues as part of the corporation⠒s stakeholder system. Stakeholder theory in its instrumental version, argues that if a firm pays attention to the stakes of all stakeholde r groups (and not just shareholders), it will obtain higher levels of financial performance. With this premise in mind, the aim of this paper is to discuss and test the use of stakeholder theory in the IS business value stream of research, in order to a chieve a better understanding of the impact of IS/IT investments on firm performance (moderated by stakeholder management). To achieve the expected impact from an IS/IT investment, it is argued that firms need a strong commitment from those stakeholder groups, which lead us to the need of a corporate ⠜stakeholder orientation⠀. When firm financial performance is measured by returns on assets (ROA), returns on investments (ROI) and returns on sales (ROS), the results show that ⠜stakeholder ori entation⠀ impact positively in the relation between

 

Keywords: Keywords: IS/IT investments, impacts, financial performance, stakeholder orientation, return on investments, IS business value

 

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Journal Issue

Volume 8 Issue 3, ECITE 2005 Special / Nov 2005  pp143‑230

Editor: Dan Remenyi

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Keywords: IS integration, Mergers, Acquisitions, M&A, Success, IS evaluation, Evaluation framework, Web-based aptitude test, User acceptance, DART approach, IT value, Strategic value, Technology value, Strategy, Innovation, Failure-prone decision process, IS business value, IS evaluation project, Citizen-centric, Patient-oriented, XML web services, Healthcare management, Hub and spoke, Collaborative health, Evaluation, e-Prescription, Interdisciplinary research, Software process innovations, Organisation learning, Adoption, Individual learning styles, Computer capital, Complementary effects, Productivity, Software, Productive efficiency, Perfomance metrics, Balanced scorecard, Causality, Performance manager, Accounting, ERP implementation, IT investments, Business value, Investment quality

 

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Journal Issue

Volume 14 Issue 1, ECIME 2010 Special Issue / Jan 2011  pp1‑166

Editor: Miguel de Castro Neto

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Editorial

miguel_neto Dr Miguel de Castro Neto is presently Associate Dean at the Instituto Superior de Estatística e Gestão de Informação of the Universidade Nova de Lisboa (ISEGI‑UNL), where he is Invited Assistant Professor. He is editor of the Journal of Information Technology in Agriculture (JITAg), member of the Editorial Advisory Board of Online Information Review journal, and Scientific Advisor of the Revista Brasileira de Agroinformática.  Miguel de Castro Neto holds a PhD in Agronomic Engineering (Universidade Técnica de Lisboa) in the field of Internet‑based agricultural information systems, a Masters degree in Agricultural Economics (Universidade de Évora), a Masters degree extension in Statistics and Information Management (Universidade Nova de Lisboa) and a degree in Agricultural Engineering (Universidade de Évora).His research interests include Business Intelligence, Knowledge management and Social Computing.

Editorial

This special edition of the EJISE includes thirteen selected papers presented at the 4th European Conference on Information Management and Evaluation ‑ ECIME 2010 which were considered the most important contributions to the advances in the information systems evaluation field of study.

The conference was held at Instituto Superior de Estatística e Gestão from the Universidade Nova de Lisboa (ISEGI‑UNL), Lisbon, Portugal, and the broad topics proposed to be addressed by ECIME 2010 included: evaluation topics; management topics; e‑Government topics; new technologies, innovation and infrastructures; development topics; ethics and philosophy topics; and general topics.

These topics where covered by the presentation in the conference of 47 Papers, 4  PhD Research Papers, and 4 Work in Progress with participants coming from 25 different countries splitted in the following streams: Managing Information; Evaluation of Records and Documents; Business Intelligence; ICT issues as they specifically affect SMEs; Logistics, Supply Chain and Process Improvement; Performance assessment and measurement; Web Tools; Health Information Systems; Evaluation Issues; Health Information Systems Issues; Quality and Service Level; and IS professionals.

The 13 ECIME 2010 selected papers for publishing in this EJISE special issue cover a very wide range of interesting and up to date research areas giving us important insights and new perspectives in future developments in the field and I hope it can became an important contribution to the dynamics in the information systems evaluation research area.

 

Keywords: action research, adopter categories, adoption, adoption determinants, alliances, architectural principles, BAN, business architecture, business value, CDSS, COBIT, community, computing, consumer goods, decision-making, diffusion of innovations (DOI) theory, digital divide, disadvantaged networks, early warning scorecard, eCommerce, enterprise architecture, evidence-based protocols, factors, GDS (Global Data Synchronization), geobrowser, georeference, GIS (Geographical Information System), GLN (Global Location Numbering), global standards, GoogleEarth, GTIN (Global Trade Items Numbering), GUSI (Global Upstream Supply Initiative), health informatics and body area networks, health information management, hospital information systems, information alignment, information management, information quality, information quality, information systems, information systems architecture, information technology, institutional theory, integrated suppliers, interorganizational systems (IOSs), interpretiv

 

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