The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Article

The Effect of Information Systems on Firm Performance and Profitability Using a Case‑Study Approach  pp11-16

Mojisola Olugbode, Ibrahim Elbeltagi, Matthew Simmons, Tom Biss

© Mar 2008 Volume 11 Issue 1, Editor: Dan Remenyi, pp1 - 51

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Abstract

Beale and Cole is a company that was experiencing significant levels of growth in its business. However, its existing operational practices and ICT infrastructure were incapable of efficiently sustaining their level of growth. A thorough analysis of the operational systems was carried out covering both the manual systems and those supported by its computerised accounting system. A number of beneficial changes were made, including the implementation of a major new business system replacing the old accounting system. In all these developments, the work of a teaching company associate, now known as knowledge transfer partnerships associate supported the analysis, but the full participation and support of all key personnel within the company was essential. Although there were problems during the implementation, these have being resolved and Beale and Cole now has a fully supported and integrated IT system which will maintain their competitive advantage and facilitate their continued growth and profitability.

 

Keywords: information, communication and technology, ICT, business systems integration, SMEs

 

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Journal Issue

Volume 11 Issue 1 / Mar 2008  pp1‑51

Editor: Dan Remenyi

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Keywords: accounting techniques, business systems integration, cluster analysis, communication and technology (ICT), credit card system, diffusion, e-commerce, e-tourism, information technologies, new technologies in e-museums, payment models, performability, PPD, probabilistic model checking, probit model, product-process dependencies, simulation, SMEs, software development, software process improvement, usability of cultural sites

 

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Journal Issue

Volume 11 Issue 2 / Jun 2008  pp51‑108

Editor: Dan Remenyi

View Contents Download PDF (free)

Keywords: accounting techniques, business systems integration, cluster analysis, communication and technology (ICT), credit card system, diffusion, e-commerce, e-tourism, information technologies, new technologies in e-museums, payment models, performability, PPD, probabilistic model checking, probit model, product-process dependencies, simulation, SMEs, software development, software process improvement, usability of cultural sites

 

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