The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Article

Important Issues for Evaluating Inter‑Organizational Data Integration Configurations  pp127-138

Frank G. Goethals

© Nov 2008 Volume 11 Issue 3, Editor: Dan Remenyi, pp109 - 212

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Abstract

Partnering companies can share data via various configurations. Typically problems become evident as partnering companies seek to exchange data. These problems take a different form for different data integration configurations and are thus of great relevance when evaluating different configurations. This paper identifies issues to be taken into account when evaluating inter‑organizational data integration configurations. Eight problems are discussed: difficulties to identify which information flows to automate; to relate different viewpoints on boundary objects; to agree on data formats; to distribute investments among the parties; to deliver appropriate service levels; to preserve the value of the data sharing; to clarify data ownership and to do all of this in the frame of changing relationships. For several problems it is illustrated how they surface in a completely centralized and in a completely decentralized inter‑ organizational data‑integration scenario.

 

Keywords: business-to-business integration, inter-organizational data integration problems, boundary objects, service levels, data ownership, data functionality

 

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Journal Article

Evaluating the Performance of Electronic Marketplaces: an Exploration of the Ownership Impact  pp163-174

Philip O' Reilly, Pat Finnegan

© Feb 2010 Volume 12 Issue 2, Editor: Shaun Pather, pp129 - 198

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Abstract

In evaluating the performance of electronic marketplaces, research has focussed on the impact of factors such as IT, marketplace process design and competition. However, such research has neglected the impact of ownership upon electronic marketplace performance. This paper explores the issue of electronic marketplace ownership and contributes to the literature by revealing four distinct aspects of ownership of electronic marketplaces; investor structure, investor objectives, investor commitment and governance efficiency. Using a multiple case approach, the paper evaluates the performance of seven electronic marketplaces in order to determine the relationship between marketplace performance and ownership. The study reveals a multitude of investor objectives for their marketplace investment, broadly categorised as; transactional, financial or fear. The analysis reveals that investor objectives impact upon investor commitment levels with those investors interested in the transactional benefits of electronic marketplaces being most committed. Analysis also reveals that investor objectives impact upon how efficiently a marketplace is governed. Both investor commitment levels and governance efficiency in turn impact upon electronic marketplace performance in terms of the volumes traded on the electronic marketplace, electronic marketplace adoption levels and electronic marketplace revenues and profitability.

 

Keywords: electronic marketplace, performance evaluation and improvement, ownership, investor structure

 

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Journal Issue

Volume 11 Issue 3 / Nov 2008  pp109‑212

Editor: Dan Remenyi

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Keywords: B2C e-commerce, boundary objects, business-to-business integration, Caribbean, data functionality , data ownership, DeLone and McLean, developing countries, e-commerce success, economic profit, electronic surveys, evaluation methodology, Gulf Cooperative Council (GCC), information and communication technologies (ICT), inter-organizational data integration problems, IS evaluation, IS management, IS outsourcing , IS Project Management, IS success, Middle East, multi-method, Oman, product management, project management, Project Objectives Measurement Model (POMM), service levels, SERVQUAL, Small and Medium Sized Enterprises, SME, success criteria, systems science, systems thinking, traceability, WWW, service-quality

 

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Journal Issue

Volume 12 Issue 2 / Dec 2009  pp129‑198

Editor: Shaun Pather

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Keywords: analytical hierarchy process, B2C e-commerce, collective use, DeLone and McLean, developing country, e-commerce Success, e-learning systems, electronic marketplace, ex-post evaluation, free and open source software, ICT evaluation, ICT in tertiary education, ICT investment management, innovative use, investor structure, IS success, MIS, multi-criteria evaluation tool , net benefits, novice user, onfigural use, online television, online video, ownership, performance evaluation and improvement, small-to-medium enterprises, software quality, technology adoption, theory of planned behaviour, user acceptance of online videos, web TV, work-arounds

 

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