The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Article

Use, Perception and Attitude of University Students Towards Facebook and Twitter  pp200-210

Kevin Johnston, Mei-Miao Chen, Magnus Hauman

© Oct 2013 Volume 16 Issue 3, ICIME 2013, Editor: Nelson Leung, pp161 - 254

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Abstract

Abstract: As social computing systems persist over time, many elements such as user experience, perceptions, attitudes and interactions may change. Facebook and Twitter are two social computing systems that have become increasingly popular among universit y students. This research replicated previous studies by Lampe, Ellison and Steinfield (2008), and Johnston, Tanner, Lalla and Kawalski (2013) to assess how Facebook and Twitter use, perception and attitude have changed among university students. Beca use online social networks, social networking sites and micro‑blogging sites are relatively new as areas of academic research, there is limited research into the impacts of these social networking and micro‑blogging sites. A sample of 486 students from th e University of Cape Town (UCT), South Africa completed a survey. The results were then compared to research data from previous studies by Lampe et al. (2008) and Johnston et al. (2013). The results showed that the percentage of students using Face book increased to 95%, Facebook daily usage and the number of Facebook friends doubled from previous surveys. This results also found that the South African students are more dependent on using Facebook, in comparison to using Twitter; that their percep tion of Facebook privacy has led to a decrease in personal information shared on Facebook as well as a change in audience perception. The data also shows that UCT students perceive friends and total strangers to be their main audiences on Twitter; the att itude of UCT students towards Facebook remained positive, on the other hand, a less positive attitude was experienced from the students using Twitter; and Facebook is a more popular method for communication between students. The results clearly highlight the changes in usage, attitude and perception of Facebook over time, and provide a starting point for assessing how usage and attitude to Twitter may change. The results also suggest that should therefore make use of social networking software such as Fac ebook and Twitter both in their personal lives, and in

 

Keywords: Keywords: Attitude, change, Facebook, perception, students, Twitter, use

 

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Journal Article

Assessing Information Management Competencies in Organisations  pp179-192

Andy Bytheway

© Sep 2011 Volume 14 Issue 2, ICIME 2011, Editor: Ken Grant, pp167 - 281

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Abstract

The history of the management of information systems includes many ideas that were intended to simplify the complexities of the management task, but there is still a great deal of wasted investment that produces no significant benefits. Much of the thinking has been rational and structured, but it can be argued that structured thinking will not solve the problems presented by the ever‑increasing scope and depth of information systems, the need for improved responsiveness and agility, and the need to deal with a range of requirements that are sometimes behavioural and sometimes legislative. Three of the more frequently cited frameworks for information management (Zachman, Henderson & Venkatraman, Ward), are briefly reviewed and found to have common characteristics. They are combined into a new, simple arrangement of the central (and critically important) ideas. This new framework has been used as the basis of a survey instrument that is introduced and explained; it works at two levels ‑ the "micro" and "macro" levels. It assesses perceptions of organisational capability to manage information well, as seen by respondents who are normally employees working in different roles with varying responsibilities. The survey instrument comes with an analysis and reporting package that is found to be suitable for the needs of busy managers, and the way in which micro and macro data is presently analysed and presented is demonstrated using data from a reference dataset, a CIO workshop, an investigation within a real estate agency and a large financial services organisation. The contribution of this work to the research programme from which it emanated is summarised and future directions briefly explained.

 

Keywords: information management, perceptions, IS/IT strategy, alignment, assessment

 

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