The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Article

Barriers to the Adoption and Use of an Electronic Medication Record  pp218-229

Maren Sander Granlien, Morten Hertzum

© Jul 2012 Volume 15 Issue 2, Editor: Shaun Pather, pp149 - 229

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Abstract

Clinicians adoption of the information systems deployed at hospitals is crucial to achieving the intended effects of the systems, yet many systems face substantial adoption barriers. In this study we analyse the adoption and use of an electronic medicati on record (EMR) 2‑4 years after its deployment. We investigate mid‑and‑lower‑level managers perception of (a) the extent to which clinicians have adopted the EMR and the work procedures associated with its use and (b) possible barriers toward adopt ing the EMR and work procedures, including the managers perception of the usefulness and ease of use of the EMR. The investigation consists of a questionnaire survey sent to the EMR managers in one Danish healthcare region, followed up with interviews at two hospital wards. The EMR is generally perceived as useful, yet respondents state that adoption of the EMR and related procedures is far from obtained. Eleven categories of barrier are identified with uncertainty about what the barriers concretely are as the prime barrier. This prime barrier is particularly noteworthy because the respondents are formally responsible for the adoption of the EMR. It is apparent that time alone has not led to consistent adoption of the EMR. We discuss implications of this finding for the organizational implementation of systems such as the EMR.

 

Keywords: adoption, technology acceptance, adoption barriers, organizational implementation, electronic medication record, healthcare IT.

 

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Journal Article

Extending Tam to Information Visualization: A Framework for Evaluation  pp46-58

Sabrina Bresciani, Martin Eppler

© Jul 2015 Volume 18 Issue 1, Editor: Shaun Pather, pp1 - 92

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Abstract

Abstract: Studies on the evaluation of information visualization techniques are flourishing, and related methodologies have been discussed in a growing number of recent studies. Yet, these evaluations concentrate mostly on usability measures and cognitive evaluations. In contrast, this contribution focuses on the various factors that drive the adoption of information visualization techniques. The Technology Acceptance Model and the Diffusion of Innovations theory are deployed to develop a framework for ev aluating information visualization adoption. These seminal theories are extended and adapted to Information Visualization, resulting into a framework with three main dimensions: perceived ease of use, perceived usefulness, and perceived authority. The app lication of this theoretically‑based evaluation framework is illustrated through positive and negative examples. As many visualization solutions have not achieved a wide use, the question of which factors foster their adoption seems to be a particularly r elevant yet under‑researched topic.

 

Keywords: Keywords: Information Visualization, Technology Acceptance Model, Diffusion of Innovations, evaluation, adoption

 

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Journal Article

Factors that Influence End‑Users’ Adoption of Smart Government Services in the UAE: A Conceptual Framework  pp11-23

Nasser A. Saif Almuraqab, Sajjad M. Jasimuddin

© Jul 2017 Volume 20 Issue 1, Editor: Shaun Pather, pp1 - 54

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Abstract

As mobile government (m‑government) services are a new field, there is limited research that identifies the factors that affect the acceptance of smart government (mobile‑application‑based) services. This study intends to explore the factors that seem to improve end‑users’ acceptance of mobile government services. Mobile technologies are one of the pillars of a smart city. Mobile technologies have huge potential to become one of governments’ most effective and efficient tools in offering their services to the public. However, the technologies that are available for use are not fully welcomed by end‑users. The key problem associated with the high failure rate of e‑government projects is the lack of awareness of the potential factors that may help citizens adopt m‑government services. By reviewing the existing work, this paper proposes a framework, as an extension of Davis’s technology acceptance model (1989), to address the factors that influence user acceptance of smart government services in the UAE and thereby guide the successful implementation of smart government. The literature reviewed led to ten propositions that present the main elements in ensuring end‑users’ adoption of smart government in the UAE. A framework is developed to highlight the key factors that influence the successful implementation of smart government services. The paper will help in understanding the key issues surrounding mobile applications that may support the successful operation of m‑government.

 

Keywords: e-government, m-government, smart government, technology acceptance model, UAE.

 

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Journal Issue

Volume 20 Issue 1 / Jul 2017  pp1‑54

Editor: Shaun Pather

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Editorial

From July 2017 the Electronic Journal of IS Evaluation is moving to a continuous publishng model. This means that once a paper has completed the review process and the publishing fee has been received, it will proceed directly to production, and the time from submission to publication will be reduced.

A a reasult of this, Volume 20 Issue 1 will continue to have papers appended until the Editor decides to close the issue. An editorial will then be added here to complete the issue.

 

Keywords: E-Government, E-Government Benefits, Evaluation Models, Satisfaction-Satisfaction Matrix, e-government, m-government, smart government, technology acceptance model, UAE, business intelligence; information systems success; South Africa; DeLone and McLean, emergency management, information system, psychology, decision making, information processing, decision support, design principles, system design

 

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