The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Article

Literature Review of Information Technology Adoption Models at Firm Level  pp110-121

Tiago Oliveira, Maria Fraga Martins

© Jan 2011 Volume 14 Issue 1, ECIME 2010 Special Issue, Editor: Miguel de Castro Neto, pp1 - 166

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Abstract

Today, information technology (IT) is universally regarded as an essential tool in enhancing the competitiveness of the economy of a country. There is consensus that IT has significant effects on the productivity of firms. These effects will only be realized if, and when, IT are widely spread and used. It is essential to understand the determinants of IT adoption. Consequently it is necessary to know the theoretical models. There are few reviews in the literature about the comparison of IT adoption models at the individual level, and to the best of our knowledge there are even fewer at the firm level. This review will fill this gap. In this study, we review theories for adoption models at the firm level used in information systems literature and discuss two prominent models: diffusion on innovation (DOI) theory, and the technology, organization, and environment (TOE) framework. The DOI found that individual characteristics, internal characteristics of organizational structure, and external characteristics of the organization are important antecedents to organizational innovativeness. The TOE framework identifies three aspects of an enterprise's context that influence the process by which it adopts and implements a technological innovation: technological context, organizational context, and environmental context. We made a thorough analysis of the TOE framework, analysing the studies that used only this theory and the studies that combine the TOE framework with other theories such as: DOI, institutional theory, and the Iacovou, Benbasat, and Dexter model. The institutional theory helps us to understand the factors that influence the adoption of interorganizational systems (IOSs); it postulates that mimetic, coercive, and normative institutional pressures existing in an institutionalized environment may influence the organization’s predisposition toward an IT‑based interorganizational system. The Iacovou, Benbasat, and Dexter model, analyses IOSs characteristics that influence firms to adopt IT innovations. It is based on three contexts: perceived benefits, organizational readiness, and external pressure. The analysis of these models takes into account the empirical literature, and the difference between independent and dependent variables. The paper also makes recommendations for future research.

 

Keywords: information technology, diffusion of innovations, DOI, theory, technology-organization-environment, TOE, framework, interorganizational systems, IOSs, institutional theory

 

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Journal Article

Editorial  pp1-2

Shaun Pather Editorial

© Mar 2016 Volume 19 Issue 1, Editor: Shaun Pather, pp1 - 82

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Abstract

Abstract: The issue of businesses understanding cloud adoptionŽ exists, despite the diverse academic research on cloud adoption. The various approaches (business and technical), theories (Technology‑Organization‑Environment, Transaction cost theory, R esource based view) have resulted in a fragmented and piece‑meal approach to understanding cloud adoption. The purpose of this article is to review and consolidate the diverse literature on cloud adoption. This can help organizations decide their cloud r eadiness and understand the business implications from multiple perspectives. The paper begins with a focused review of existing literature on cloud adoption. The articles in the literature are then systematically classified on various parameters such as the perspective used (business versus technical), the dominant theory used and the adoption factors that are identified. Two existing frameworks are also critiqued to highlight their strengths and limitations. Finally, a short check list based on the c umulative findings is prepared. The review reveals common themes in terms of examining cloud adoption. It shows that cloud adoption has been primarily examined from the innovative technology perspective using the Technology‑Organization‑Environment framew ork. The two other dominant approaches that come up include the economic/cost perspective driven by transaction cost theory and the use of multi‑criteria decision framework. The article contributes by reviewing and consolidating the diverse literature on the topic of cloud adoption. The study organizes the recurrent themes in the reviewed articles in terms four important areas. Within each area, the study also provides some commonly asked questions that could help organizations understand their readiness to adopt cloud. This way, the article integrates different perspectives and provides organizations with a simple, holistic check list to examine business implications of moving to cloud.

 

Keywords: Keywords: Cloud computing, technology adoption, diffusion of innovation, technology-organization-environment, transaction cost theory, cloud readiness

 

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Journal Article

Cloud Adoption Decisions: Benefitting from an Integrated Perspective  pp3-21

Deepa Ray

© Mar 2016 Volume 19 Issue 1, Editor: Shaun Pather, pp1 - 82

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Abstract

Abstract: The issue of businesses understanding cloud adoptionŽ exists, despite the diverse academic research on cloud adoption. The various approaches (business and technical), theories (Technology‑Organization‑Environment, Transaction cost theory, R esource based view) have resulted in a fragmented and piece‑meal approach to understanding cloud adoption. The purpose of this article is to review and consolidate the diverse literature on cloud adoption. This can help organizations decide their cloud r eadiness and understand the business implications from multiple perspectives. The paper begins with a focused review of existing literature on cloud adoption. The articles in the literature are then systematically classified on various parameters such as the perspective used (business versus technical), the dominant theory used and the adoption factors that are identified. Two existing frameworks are also critiqued to highlight their strengths and limitations. Finally, a short check list based on the c umulative findings is prepared. The review reveals common themes in terms of examining cloud adoption. It shows that cloud adoption has been primarily examined from the innovative technology perspective using the Technology‑Organization‑Environment framew ork. The two other dominant approaches that come up include the economic/cost perspective driven by transaction cost theory and the use of multi‑criteria decision framework. The article contributes by reviewing and consolidating the diverse literature on the topic of cloud adoption. The study organizes the recurrent themes in the reviewed articles in terms four important areas. Within each area, the study also provides some commonly asked questions that could help organizations understand their readiness to adopt cloud. This way, the article integrates different perspectives and provides organizations with a simple, holistic check list to examine business implications of moving to cloud.

 

Keywords: Keywords: Cloud computing, technology adoption, diffusion of innovation, technology-organization-environment, transaction cost theory, cloud readiness

 

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Journal Article

E‑Supply Chain Coordination and SME Performance: An Empirical Investigation  pp76-84

Dr Rui Bi

© Nov 2017 Volume 20 Issue 2, Editor: Shaun Pather, pp59 - 147

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Abstract

This study investigates the impact of key antecedents from technology‑organization‑environment contexts on developing e‑supply chain coordination capability in the small‑to‑medium enterprise (SME) context. Using data from 271 SMEs in Australia, we find that e‑supply chain coordination is driven by IT infrastructure, business partnerships, and customer power. In addition, SMEs with strong e‑supply chain coordination capability can achieve outstanding business performance. This study provides an empirical evidence to understand the relationships between these antecedents, e‑supply chain coordination capability, and SME performance. These findings suggest that e‑business practice is one of key factors that contribute to SME success. SME managers should understand how to utilize internal and external resources to develop e‑business competences in order to achieve business goals.

 

Keywords: E-Supply Chain Coordination, SME Performance, Technology-Organization-Environment Framework, Resource-based View of the Firms

 

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Journal Issue

Volume 20 Issue 2 / Nov 2017  pp59‑147

Editor: Shaun Pather

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Editorial

 

Keywords: information quality, system quality, service quality, satisfaction, high information intensity, banking sector, E-Supply Chain Coordination, SME Performance, Technology-Organization-Environment Framework, Resource-based View of the Firms, health information systems, information systems integration, interoperability, E-commerce, Jordan, Awareness, Payment, Partial Awareness, Full Awareness, Awareness of Products, Services, Awareness of Brand, Awareness of Delivery, E-commerce processes, Awareness evaluation, attitude certainty, processing fluency, web evaluation, online data collection, tool design, instrument, Networking Sites, Online Social Networking, Facebook, MySpace, Firm, Organization

 

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