The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Article

Acceptable and Unacceptable Behaviour on Social Networking Sites: A Study of the Behavioural Norms of Youth on Facebook  pp259-268

Val Hooper, Tarika Kalidas

© Nov 2012 Volume 15 Issue 3, ICIME, Editor: Dan Remenyi, pp230 - 287

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Abstract

SNS offer many benefits, especially for the youth who are striving to establish their identity as young adults. The youth are the most active users of SNS but are also the biggest perpetrators of behaviour that would not be tolerated offline. Although differences between these two environments have been identified, the link between the underlying behavioural norms and what is regarded as acceptable and unacceptable behaviour online has not been comprehensively explored – even less so how that behaviour is determined. Given the gap in the knowledge and the prevalence of use by the youth, the objectives of this research were to determine: (1) what behaviour is regarded as acceptable/unacceptable on SNS, (2) how that is determined, and (3) whether there are differences between online behavioural norms and those that apply to offline behaviour. Guided by social cognitive theory, qualitative interviews were conducted with 16 youth aged 18‑20 years who had Facebook accounts. Findings indicate there is greater clarity on what is unacceptable behaviour than what is acceptable. Personal behavioural norms appear to guide determination of unacceptable behaviour whereas the lead of others’ indicates acceptable behaviour. Acceptable behaviour appears to be more audience dependent than unacceptable behaviour, and there sre strong indications of herding behaviour with regard to determination of acceptable norms. The lack of clarity regarding acceptable online behavioural norms is distinctly different from the offline environment. The “protection” that the computer screen provides also contributes to the differences between offline and online behaviour. The distinction between types of friends that exists offline is emphasized online because users usually have one Facebook page that serves all audiences as opposed to encountering different groups separately as is the case offline. Online there is also the obligation to befriend people one normally would avoid offline.

 

Keywords: Keywords/Phrases: Social networking sites, behavioural norms, youth, herding behaviour, mimetic theory, Facebook

 

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Journal Article

Internet Users Lived Experiences of Cultural (Values, Norms and Verbal Symbols) Changes in Iran Higher Education : Ethics and Philosophy topics  pp269-275

Narges Keshtiaray, Akram Akbarian

© Nov 2012 Volume 15 Issue 3, ICIME, Editor: Dan Remenyi, pp230 - 287

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Abstract

The present study qualitatively assesses Internet users' experiences of cultural changes. The type of method is phenomenological. Research participants were 14 university students from Khorasgan Islamic Azad University with intensity case sampling. The subjects were introduced by the administrator of the Internet site. Data collection was conducted by a semi‑structured interview and data were analyzed by Colaizzi 7‑step method. Total findings of this study after excluding common codes, including 236 concept codes that represented the experiences of participants in this study, were classified in three main themes as follows: 1 ‑ Change of Values such as Opinions, Beliefs and Morality (" Change of Beliefs " and " Lack of the Observation of Moral Laws ") 2 ‑ Norm Change ( "Life Style Changing" that come from Change of Tasks Doing Way, Change of Communication Way, Accelerate of knowledge exchanging and Social Participation Changing and " Change of Identity "that come from False Freedom and Corruption, Distrust, Social Change and Change of Wearing Mode ) and 3 ‑ A Change in Verbal Symbols (" Influence of English Words in Farsi "and" Getting Loan Terms from the Internet " ). These findings indicate that students have acquired a lot of positive and negative experiences while using the Internet which have affected the norms, ideas, beliefs, ethics and verbal symbols showing cultural changes in the society which mostly affect the young.

 

Keywords: symbols; ethics; youth; internet

 

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Journal Article

Secret Level: Evaluation of a New Zealand Community ICT Project  pp1-12

Barbara Crump, Keri Logan

© Jan 2011 Volume 14 Issue 1, ECIME 2010 Special Issue, Editor: Miguel de Castro Neto, pp1 - 166

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Abstract

Multiple objectives relating to Connection, Personal Development and Information were the stated outcomes of establishing a suite of computing facilities in a New Zealand city youth centre named Secret Level. The youth centre offered a wide range of both structured and unstructured activities and events. The computing suite included a wireless local area network with Internet access, six moveable, thin client terminals located in the café area and three high‑specification multimedia computers with printer and scanner in a separate room. The project was financed from the government’s Community Digital Strategy Partnership Fund that aimed to support local, regional and national initiatives to develop and achieve capability, confidence, relevant content and connection to realise community aspirations through information and communication technology (ICT). This paper presents the evaluation of the ICT youth project after just four months of operation. The mixed‑method study, framed by the overlapping constructs of self‑efficacy, social and human capital and third place, involved a survey, semi‑structured interviews and observations. The findings revealed that most of the measures of success defined for the project were met but evaluation of many of the Personal Development objectives relating to an increase in the work, study, ICT and literacy skills of youth was not possible, due to the short evaluation period.

 

Keywords: social capital, computing, ICT, digital divide, third place, youth

 

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