The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
For general enquiries email administrator@ejise.com
Click here to see other Scholarly Electronic Journals published by API
For a range of research text books on this and complimentary topics visit the Academic Bookshop

Information about the European Conference on Information Management and Evaluation is available here

linkedin-120 

twitter2-125 

fb_logo-125 

 

Journal Article

The Impact of IT investment in RSA e‑Commerce SME Organisations!  pp49-56

Sam Lubbe

© Jan 2004 Volume 7 Issue 1, Editor: Dan Remenyi, pp1 - 66

Look inside Download PDF (free)

Abstract

This article considers the possibility of a link between organisational performance and information technology (IT) investment intensity in SME organisations practising e‑Commerce for the period 20012002. The answers to the research questions note that in top performing organisations; (i) IT costs as proportions of operating costs were higher; (ii) IT costs as a proportion of turnover was lower, than in weak performing organisations; and (iii) that a positive correlation exists between the Computerisation Index (CI) and the Operating Costs ratio. The investigation also reveals that Chief Executive Officers (CEO)'s expect additional output while planning e‑Commerce operations and keeping IT budgets constant. Evidence is presented that company performance is linked to the level of IT investment intensity in the sample of organisations investigated, even though more output was expected from the IT department.

 

Keywords: Digital Commerce, e-Commerce, Framework, IT Investment

 

Share |