The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Article

The Conditions of Complex Innovation Adoption Occurrence „ A Critical Realist Perspective  pp220-230

Marius Mihailescu, Daniela Mihailescu, Sven Carlsson

© Oct 2013 Volume 16 Issue 3, ICIME 2013, Editor: Nelson Leung, pp161 - 254

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Abstract

Abstract: The adoption of innovation is a multifaceted and dynamic phenomenon. It occurs as a result of the interplay between structural influences and agents activities. Although existing studies on innovation have recognised the importance of theories that link the structure, the macro level, and agency, the micro level, in explaining changes over time, few theoretical accounts support the integrations of multiple levels of analysis. The purpose of this paper is to develop an explanatory framework base d on a realist social theory and underpinned by a critical realist perspective, with the intention of describing and explaining IS/IT adoption occurrences. The potential of the framework is empirically illustrated with a case study that examines the adopt ion of one Enterprise Systems Implementation Methodology by implementers in an implementation context. Our qualitative study provides explanatory insights and a rich description of a particular type of complex innovation. Four theoretically and empiricall y grounded modes of adopting an implementation methodology are identified: fragmented, aggregated, integrated and infrastructural. Using the framework allow us to achieve four things. First, the framework will support the researchers in identifying partic ular configurations and the pattern of events caused by them. Second, it will take into account the embeddedness of innovations that have occurred within broader structural configurations. Third, it will allow the researchers to distinguish the different stances agents might adopt toward particular innovations and structural configurations. Fourth, the researchers will be able to identify variations that have occurred in the adoption of innovations. This study offers a foundation for future work that may contribute to a more coherent view on complex innovations and insights into their potential adoption; as such, the findings presented here can provide guidance for practitioners who seek to adopt complex IS/IT innovations.

 

Keywords: Keywords: IS/IT adoption occurrence, enterprise systems implementation methodology, realist social theory, critical realism, morphogenetic approach, modes of reflexivity

 

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Journal Article

Evaluating Enterprise Systems Implementation Methodologies in Action: Focusing Formalised and Situational Aspects  pp83-90

Daniela Mihailescu, Sven A. Carlsson, Marius Mihailescu

© Jan 2007 Volume 10 Issue 1, ECITE 2006 Special, Editor: Dan Remenyi, pp1 - 122

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Abstract

Enterprise Systems (ES) are often the largest and most important Information Systems (IS) an organisation employs. Most ES are rented or bought as COTS (Commercial Off The Shelf) software. The use of COTS leads to a distinction between the development of the ES software—done by ES software providers, like SAP and Microsoft—and the implementation of ES software in a specific organisation. Implementation of ES are often associated with problems like higher implementation cost and longer implementation process than anticipated. To improve ES implementation, ES providers increasingly support their ES software by, in part computer‑based, implementation methodologies. The paper present an ES implementation evaluation framework called ES Implementation Methodology‑in‑Action. The framework integrates two complementary views: 1) a technology view, focusing on the formalised aspects as expressed in the ES implementation methodology (the content of the methodology), and 2) a structural view, focusing situational aspects as expressed by the implementers (the users of the implementation methodology) including implementers, implementation context, ES software and other individuals participating in the implementation project. Using document studies and interviews with implementers we show how the framework can be used to evaluate ES implementation methodologies. We evaluate one well‑known ES implementation methodology: SAP's ASAP.

 

Keywords: Enterprise Systems Implementation Methodology, Evaluation Framework, Implementation Methodology in Action, Methodology Evaluation

 

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