The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Article

The Project Objectives Measurement Model (POMM): an Alternative View to Information Systems Project Measurement  pp185-200

Corlane Barclay, Kweku-Muata Osei-Bryson

© Nov 2008 Volume 11 Issue 3, Editor: Dan Remenyi, pp109 - 212

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Abstract

The information systems (IS) project management profession has been faced with numerous socio‑technical challenges. As part of its analysis, research has expressed discontent with the traditional measures used to assess the success or failure of these projects, i.e. conformance to time, schedule and specification requirements espoused by the project management (PM) standard bodies. Despite this, research has also revealed that industry continues to place high reliance on this approach in determining the outcome of their projects. These developments imply, in part, a misalignment between research and practice and a scarcity of appropriate measurement tools that are aligned to the realities of different project contexts. The research presents a Project Objectives Measurement Model (POMM) that attempts to address some of these concerns through the development of project measures that are aligned to key project stakeholders' values and objectives within the unique project contexts. It is argued that objectives are the key performance criteria of the project hence measures must be aligned to these criteria and formal procedures should be in place to assure that these objectives and measures are carefully developed and reflective of the persons to which the project matters, the stakeholders. The POMM is grounded on several principles of the Value Focused Thinking (VFT) and Goal Question Metric (GQM) techniques. The evaluation of the proposed model was performed in two parts: a team of industry experts examined the principles of model and provided feedback on its practicability to practice, and a case study of a Caribbean educational institution's IS graduate programme development was used to illustrate the procedures of the model. The research provides theoretical and practical implications for IS evaluation particularly within the project management and performance measurement domains. The research aims to extend the debate on suitable evaluation methods for IS projects while providing project practitioners with an alternative approach that can enhance their decision making processes during the life of the project.

 

Keywords: IS project, project objectives measurement model, POMM, success criteria, IS project management, Caribbean

 

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Journal Article

Peer Assessment: A Complementary Instrument to Recognise Individual Contributions in IS Student Group Projects  pp61-70

Elsje Scott, Nata van der Merwe, Derek Smith

© Jan 2005 Volume 8 Issue 1, Editor: Dan Remenyi, pp1 - 80

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Abstract

This paper discusses peer assessment as a component of the assessment strategy used for Information Systems student group projects at a South African university. The value of peer assessment and the contribution to the real‑life experience offered by group projects, will be discussed. It will also illustrate how this process adds value by enhancing deep learning. Its value as a complementary assessment instrument in a multiple assessment strategy and how the results of peer assessment are used to recognise individual contributions to group performance will be illustrated. The use of peer assessment as an instrument for both informal formative assessment and formal summative assessment will be described. To perform the peer assessment specific instruments were designed and used throughout the lifecycle of the course.

 

Keywords: Peer assessment, group work, assessment, self-assessment, IS Project

 

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Journal Article

Do IS consultants enhance IS competences in SMEs?  pp14-25

Adrian Bradshaw, Paul Cragg, Venkat Pulakanam

© Jun 2013 Volume 16 Issue 1, ECIME 2012, Editor: Dr. David Sammon and Dr. Tadhg Nagle, pp1 - 84

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Abstract

Abstract: Many small and medium‑sized enterprises (SMEs) turn to consultants for assistance with IS projects, for example, to help the firm select and implement a new system. Prior studies have shown that consultants have a major influence on IS success for SMEs. However, despite its importance to IS success, relatively little research has focused on the relationship between SMEs and IS consultants and whether this relationship has any impact or influence on the development of IS competences in SMEs. T his study investigates whether consultants compensate for or enhance an SMEs IS competences during a major IS project. A multiple case study approach was adopted involving SMEs who implemented an Accounting Information System (AIS). The case firms prov ide evidence that SMEs lack many IS skills and abilities. The study identified a number of competences that are compensated or enhanced by consultants. The major finding of this study is that IS consultants help SMEs overcome a lack of IS competences, rat her than help develop IS competences within an SME. Managing the relationship between consultant and SME is crucial for SMEs lacking many IS competences.

 

Keywords: Keywords: IS projects, IS consultants, SMEs, competences, Resource-based Theory, Accounting Information System

 

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Journal Issue

Volume 11 Issue 3 / Nov 2008  pp109‑212

Editor: Dan Remenyi

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Keywords: B2C e-commerce, boundary objects, business-to-business integration, Caribbean, data functionality , data ownership, DeLone and McLean, developing countries, e-commerce success, economic profit, electronic surveys, evaluation methodology, Gulf Cooperative Council (GCC), information and communication technologies (ICT), inter-organizational data integration problems, IS evaluation, IS management, IS outsourcing , IS Project Management, IS success, Middle East, multi-method, Oman, product management, project management, Project Objectives Measurement Model (POMM), service levels, SERVQUAL, Small and Medium Sized Enterprises, SME, success criteria, systems science, systems thinking, traceability, WWW, service-quality

 

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