The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Article

Impact of the Quality of ERP Implementations on Business Value  pp221-230

Oana Velcu

© Jan 2006 Volume 8 Issue 3, ECITE 2005 Special, Editor: Dan Remenyi, pp143 - 230

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Abstract

This study compares the financial performance trend of successful and less successful ERP implementers over three years following the implementation. The findings indicate no significant difference in the change in ROA and ROI of the two groups of adopters. Successful ERP adopters however have statistically significant higher efficiency benefits in terms of Asset Turnover and Capital Turnover than the less successful ERP adopters in the first two years after implementation. The findings of this paper reveal no significant contribution of the implementation effort to the suc‑ cess of ERP implementations.

 

Keywords: ERP implementations, IT investments, Business value, Investment quality

 

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Journal Article

e‑Commerce Investments from an SME perspective: Costs, Benefits and Processes  pp45-56

Sandra Cohen, Georgila Kallirroi

© Nov 2006 Volume 9 Issue 2, Editor: Dan Remenyi, pp45 - 104

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Abstract

The scope of this paper is to investigate whether SMEs take into consideration the cost dimensions (tangible and intangible, direct and indirect) and follow the investment appraisal techniques proposed in literature as relevant and suitable in relation to e‑commerce adoption. More specifically, we analyse the importance placed by the EC adopters on specific cost elements, types of budgets and investment appraisal techniques in relation to EC decision. Furthermore, we aim at understanding the reasons, both quantitative and qualitative, that drive SMEs to embark on such an investment. Our empirical evidence is based on the responses to questions found on a structured questionnaire answered by Greek firms that have already adopted EC. Our findings indicate that cost, in general, is not a major issue for Greek SMEs when deciding to implement EC, while the strategic benefits they aim at gaining from EC applications play a critical role in the adoption decision.

 

Keywords: e-commerce, IT investment, SMEs, IT costs, IT investment appraisal, Greece

 

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Journal Article

Survey on Available Methods to Evaluate IT Investment  pp71-82

Pornthep Chaysin, Jirapun Daengdej, Nopphon Tangjitprom

© Mar 2016 Volume 19 Issue 1, Editor: Shaun Pather, pp1 - 82

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Abstract

Abstract: Making decisions for Information Technology (IT) investments have become a critical decision in businesses today. IT investments are being seen as a strategic investment for many organizations. However, organizations are also concerned about h ow IT investment can be translated into dollar returns. In response, earlier literatures had attempted to propose evaluation methods and measurements to justify such investments. Unfortunately, none of these proposed solutions were considered appropriate for IT investment, hence to date, there are still no formal evaluation methods on the measurement of such investments. In view of this, this paper attempts to perform a survey across different evaluation solutions to justify IT investment and seek to furt her understand the different reasons that may prevent the IT industry from defining a standard evaluation method.

 

Keywords: Keyword: IT Investment, Evaluation Method, Return on Investment, ROI, Net Present Value, NPV, Payback, PBK, Internal Rate of Return, IRR

 

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Journal Article

The Impact of IT investment in RSA e‑Commerce SME Organisations!  pp49-56

Sam Lubbe

© Jan 2004 Volume 7 Issue 1, Editor: Dan Remenyi, pp1 - 66

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Abstract

This article considers the possibility of a link between organisational performance and information technology (IT) investment intensity in SME organisations practising e‑Commerce for the period 20012002. The answers to the research questions note that in top performing organisations; (i) IT costs as proportions of operating costs were higher; (ii) IT costs as a proportion of turnover was lower, than in weak performing organisations; and (iii) that a positive correlation exists between the Computerisation Index (CI) and the Operating Costs ratio. The investigation also reveals that Chief Executive Officers (CEO)'s expect additional output while planning e‑Commerce operations and keeping IT budgets constant. Evidence is presented that company performance is linked to the level of IT investment intensity in the sample of organisations investigated, even though more output was expected from the IT department.

 

Keywords: Digital Commerce, e-Commerce, Framework, IT Investment

 

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Journal Article

Using Value‑at‑Risk for ISIT Project and Portfolio Appraisal and Risk Management  pp1-6

Stefan Koch

© Mar 2006 Volume 9 Issue 1, Editor: Dan Remenyi, pp1 - 43

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Abstract

This paper makes the case for adopting a risk measure from the finance sector for ISIT project and portfolio evaluation. The proposed value‑at‑risk approach constitutes a well‑tested approach in high‑risk environments, especially banking, and reports the expected maximum loss (or worst loss) over a target horizon within a given confidence interval. Value‑at‑risk is computed using either an analytical, parametric approach, or resorting to simulation, either based on historical samples or Monte Carlo methods. The main advantages of using value‑at‑risk measures are that they are methodologically consistent with modern ISIT evaluation approaches like real options, that they offer possibilities for management and assessment of ISIT project portfolios, and that the results are easy to interpret.

 

Keywords: IT investment, risk management, value-at-risk, project portfolio

 

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Journal Article

Enterprise Architecture Principles and their impact on the Management of IT Investments  pp53-62

Kalevi Pessi, Thanos Magoulas, Mats-Ake Hugoson

© Jan 2011 Volume 14 Issue 1, ECIME 2010 Special Issue, Editor: Miguel de Castro Neto, pp1 - 166

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Abstract

The strategic role of IT and its significance throughout the organization in¬creases com¬plexity, variety, and the need of change. Hence IT management must deal with uncertainties derived from different, conflicting and ever changing demands. In this sense Enterprise Architecture is playing an increasingly important role in improving IT management practice. If contemporary organizations do not succeed in managing architectural issues, there is a clear risk that considerable resources will be invested without achieving desirable ef¬fects. This paper investigates how Enterprise Architecture Principles impact on the management of IT‑investments in the context of large organizations. The purpose of the paper is to provide a deeper insight of the relationship between Enterprise Architecture and management of IT Investments throughout the elucidation of two significant types of principles: Delineation (differentiation) principles and Interoperability (integration) principles. Our conclusion is that the choice of architectural principles has an impact both on alignment between information systems and business demands and on the management of IT investments. This impact concerns at least four aspects: (1) The responsibility for IT investments (2) Time to value (3) Long term alignment, (4) Coordination of investments in information systems with changes in business processes.

 

Keywords: Enterprise architecture, information systems architecture, business architecture, architectural principles, business value, management of it investments

 

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Journal Article

Identifying Multiple Dimensions of a Business Case: A Systematic Literature Review  pp47-59

Kim Maes, Wim Van Grembergen, Steven De Haes

© Jul 2014 Volume 17 Issue 1, Special issue from ECIME 2013, Editor: Prof Przemyslaw Lech, pp1 - 121

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Abstract

Abstract: A business case is in many organisations perceived as a valuable instrument for the justification and evaluation of information technology (IT) investments. This attention from practice has been ascertained by academic scholars, resulting in a growing number of publications in both top academic and practitioner journals since 1999. However, much knowledge on business case research is scattered throughout literature and a clear definition of what actually constitutes a business case is still missing. Therefore, the present paper aims to understand and integrate the current state of research on business cases in an attempt to realise two objectives with clear contributions. First, we tackle the problem of scattered knowledge by organising fragmented knowledge into a newly developed Business Case Research Framework that clearly structures the study field into six dimensions. Second, we identify what constitutes a business case and provide a clear definition to resolve the misunderstanding among scholars. A systematic literature review methodology is performed in a selection of top academic and practitioner journals. Based on the literature findings, we observe that the application of business cases is useful in a broad range of investment contexts. We also find sufficient argumentation that using a business case continuously throughout an entire investment life cycle can increase the investment success rate, that a richer set of information (rather than only financial numbers) should be included in a business case and that stakeholder inclusion is important when developing and using business cases.

 

Keywords: Keywords: Business Case, Business Case Process, IS/IT Investments, Framework Development, Systematic Literature Review, Concept Definition, Future Research

 

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Journal Article

Impact of IS/IT Investments on Firm Performance: Does Stakeholder Orientation Matter?  pp99-111

António Guerreiro

© May 2016 Volume 19 Issue 2, ECIME 2015, Editor: Elias Pimenidis, pp83 - 134

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Abstract

Abstract: This research project addresses a central question in the IS business value field: Does IS/IT investments impact positively on firm financial performance? IS/IT investments are seen as having an enormous potential impact on the competitive posit ion of the firm, on its performance, and demand an active and motivated participation of several stakeholder groups. Actual research conducted in the Information Systems field, relating IS/IT investments with firm performance use transactions costs econom ics and resource‑based view of the firm to try to explain and understand that relationship. However, it lacks to stress the importance of stakeholder management, as a moderator variable in that relationship. Stakeholder theory sees the firm as the hub cen tric to the spokes representing various stakeholders who were in essence equidistant to the firm, and survival and continuing profitability of the corporation depend upon its ability to fulfil its economic and social purpose, which is to create and distri bute wealth or value sufficient to ensure that each primary stakeholder group continues as part of the corporation⠒s stakeholder system. Stakeholder theory in its instrumental version, argues that if a firm pays attention to the stakes of all stakeholde r groups (and not just shareholders), it will obtain higher levels of financial performance. With this premise in mind, the aim of this paper is to discuss and test the use of stakeholder theory in the IS business value stream of research, in order to a chieve a better understanding of the impact of IS/IT investments on firm performance (moderated by stakeholder management). To achieve the expected impact from an IS/IT investment, it is argued that firms need a strong commitment from those stakeholder groups, which lead us to the need of a corporate ⠜stakeholder orientation⠀. When firm financial performance is measured by returns on assets (ROA), returns on investments (ROI) and returns on sales (ROS), the results show that ⠜stakeholder ori entation⠀ impact positively in the relation between

 

Keywords: Keywords: IS/IT investments, impacts, financial performance, stakeholder orientation, return on investments, IS business value

 

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