The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Article

Modelling Risks in ISIT Projects through Causal and Cognitive Mapping  pp1-10

Abdullah J. Al-Shehab, Robert T. Hughes, Graham Winstanley

© Jan 2005 Volume 8 Issue 1, Editor: Dan Remenyi, pp1 - 80

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Abstract

Software systems development and implementation have become more difficult with the rapid introduction of new technology and the increasing complexity of the marketplace. This paper proposes an evaluation framework for identifying the causes of shortfalls in implemented information system projects. This framework has been developed during a longitudinal case study of a problematic project, which is described.

 

Keywords: causal and cognitive mapping, project evaluation, information systems project risk

 

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Journal Article

Evaluating the Evaluations: Preconceptions of Project Post‑Mortems  pp65-72

John McAvoy

© Nov 2006 Volume 9 Issue 2, Editor: Dan Remenyi, pp45 - 104

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Abstract

For future projects to improve, it is necessary to evaluate the lessons from previous projects. The majority of software methodologies recommend a review of the project to evaluate what worked and what needs improvement. These reviews are commonly referred to as project post‑mortems. Existing research into post‑mortems has found problems with the actual process itself and the use of the output from the process — the lessons learned. This research examines project post‑mortems before the post‑mortem has occurred — it is an examination of the beliefs and attitudes that project members bring with them into post‑mortems. These attitudes can ultimately cause the failure of a post‑ mortem, even before it has begun. It is somewhat paradoxical that team members initially espoused positive views about post‑mortems in a survey, yet further examination of key informants showed that these espoused views did not translate into reality. It is shown how hierarchical groupthink can help to forge negative beliefs and attitudes about post‑mortems that will have a detrimental affect on the process itself.

 

Keywords: project evaluation, hierarchical groupthink, project post-mortem, espoused theory

 

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Journal Article

Information System Architecture Metrics: an Enterprise Engineering Evaluation Approach  pp91-122

André Vasconcelos, Pedro Sousa, José Tribolet

© Jan 2007 Volume 10 Issue 1, ECITE 2006 Special, Editor: Dan Remenyi, pp1 - 122

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Abstract

Although some important technological developments have been achieved during last decade, information systems still do not answer efficiently enough to the continuous demands that organisations are facing — causing a non‑ alignment between business and information technologies (IT) and therefore reducing organisation competitive abilities. This paper proposes sixteen metrics for the Information System Architecture (ISA) evaluation, supported in an ISA modelling framework. The major goal of the metrics proposed is to assist the architect previewing the impact of hisher ISA design choices on the non‑functional qualities of the Enterprise Information System (EIS), ensuring EIS better align with business needs. The metrics proposed are based on the research accomplished by other authors, from the knowledge in other more mature areas and on the authors experience on real world ISA evaluation projects. The metrics proposed are applied to an e‑government project in order to support the definition of a suitable ISA for a set of business and technological requirements.

 

Keywords: Information system architecture metrics, information system architecture evaluation, enterprise information system, ceo framework, e-government project evaluation

 

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Journal Issue

Volume 10 Issue 1, ECITE 2006 Special / Jan 2007  pp1‑122

Editor: Dan Remenyi

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Editorial

Another edition of EJISE brings to the attention of the information systems community 10 more pieces of research into how information systems may be evaluated. The contributions in this issue are from 9 different countries and from a diverse range of universities and business schools.

When I first became actively interested in information systems’ evaluation in 1990 I had no idea of how wide and how deep an issue information systems evaluation was. I had thought that it was worth a few papers and maybe a book or two. Today my view is entirely different and I wonder if the community of information systems academics and practitioners will ever reach a point where by there will be a general agreement as to how to evaluate or assess information systems. My best guess would be that they probably will not.

However as it was put to me at the start of my university studies academics tend to have far more questions than answers and this may not necessarily be a ‘bad’ thing. If we continue to ask the right questions, even if we can’t find definitive answers we are effectively moving the frontier of knowledge forward. And that I suggest is, in the end, the most important objective of academe.

I hope that you will find a number of interesting topics among these 10 papers.

 

Keywords: IS integration, auditing, balanced score card, business process facilitation, case study, confidentiality, domain specific languages, e-Government project evaluation, enterprise information system, CEO framework, ex post evaluation, functional-operational match, ICT benefits, ICT evaluation, ICT project, information economics, Information System Architecture , IS outsourcing , IT evaluation, IT value assessment, knowledge management, meta-modelling tools, motivational factors, user satisfaction surveys, web content management, WLAN

 

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