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Volume 11 Issue 2
April 2008
Special Issue for ECIME 2007
Montpellier, France.

A Public Value Evaluation of e-Government Policies
Walter Castelnovo1 and Massimo Simonetta2
1Dipartimento di Scienze della Cultura, Politiche e dell’Informazione, Università dell’Insubria, Como, Italy
2Ancitel Lombardia, Cologno Monzese, Italy

   

Public Administration aims at producing value for citizens; the use of ICTs to improve government and governance, as implied by e-Government, can be considered as a means to increase the public value produced by Public Administration. The policies for e-Government can thus be evaluated according to their ability to increase the Public Administration capacity of producing public value, both for citizens as users and citizens as operators of Public Administration.

In this paper, with respect to the case of Lombardy Region (Italy), we describe a public value evaluation of two different systems of support to Small Local Government Organizations that set up aggregations in order to implement innovation projects. The two systems concern the funding for e-Government projects according to the Italian National Action Plan for e-Government and the Regional Government funding for the implementation of Inter-organizational Information Systems for Local Government (SISCoTEL).

Considering the stability in time, the attractivity and the level of trust within the funded aggregations as indicators of public value (considered from an internal point of view), in the paper we compare the two supporting models according to their capacity to set up aggregations that are stable, attractive and that could strengthen the level of trust among the partners.

In section 1 we describe some of the actions currently in use in Italy to support the spread of e-Government at a local level. In section 2 we describe the models for supporting innovation implemented in the National Action Plan for e-Government and in the Regional Plan for the activation of SISCoTELs. In section 3 we compare the main characteristics of the two supporting models. Finally, in section 4 we evaluate the two models, from a public value point of view, with respect to their capacity to strengthen the cooperation among Local Government organizations.

Keywords: e-government, public value, local government, inter-municipal cooperation

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ISSN 1566-6379