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Value Perception in IT Investment Decisions
Frank Bannister, Trinity College, Dublin 2, Ireland,
Frank.Bannister@tcd.ie, Dan Remenyi,
Visiting Professor: Brunel University, West London, UK,
Remenyi@Brunel.ac.uk
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ABSTRACT |
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The question of what is
meant by the term ‘value’ and its role in the process of making IT
investment decisions is relatively unexplored in the IS literature. The
focus has tended to be on evaluation methodologies and within this
literature there are different strands of thought which can be classified
as fundamental, composite and meta approaches. It is argued that, in
practice there is a limit to what can be achieved by formal evaluation
methods. This limit becomes evident when decision makers resort to
instinctive ways of making decisions. To understand more complex processes
and decision making, in IT as elsewhere, needs tools drawn from philosophy
and psychology.
Keywords:
Value
Methodology
IT investment decisions
Formal evaluation methods
Instinct
Intuition
Positivism
Hermeneutics |
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