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ABSTRACT |
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Knowledge based systems encapsulate human expertise in such a way that the user
may not only obtain expert advice but explore the knowledge that led to it. This
feature has enabled KBS to play avariety of roles, ranging from the traditional
consultancy role to checklist, communication, training and knowledge refinement
roles. These roles can be explained by Habermas' Typology of Action Types.
This paper discusses how consideration of these actions might influence the
design and construction of knowledge bases.
Keywords: Habermas, Action Types, KBS, IS |
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