ISSN 1566-6379

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in 2003

   


   

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An Exploration of the Use of Grounded Theory as a Research Approach in the Field of IS Evaluation.
Steve Jones, Information Systems Research Centre, University of Salford, Salford, UK. Jim Hughes, School of Accounting and Information Systems, University of South Australia, Adelaide, Australia. steve.jones@conwy.gov.uk ; j.hughes@salford.ac.uk
   
ABSTRACT  

Many researchers may feel confident about the philosophical underpinnings of their research strategy.  However in the field of IS evaluation there are a growing number of studies that are concerned with the practice of IS evaluation where the studies must necessarily draw upon the contexts, experiences and narratives of practitioners.  This calls for research approaches that are qualitative and may also be interpretive.  These may include case studies or action research projects.  Given this situation a researcher’s confidence may be eroded when faced with the prospect of analysing the raw materials emanating from studies of this kind since their own experience and background may not provide the necessary tools or understanding to produce rigorous and reliable outcomes.  In this paper we consider the use of Grounded Theory (GT) as a method to provide guidelines to help the researcher through this problem.  Grounded Theory is a qualitative research method from the social sciences that has also been usefully applied in the field of information systems.  It is a method that provides practical guidelines and procedures for the collection and analysis of qualitative data.  In this paper we outline the historical development of Grounded Theory, from its roots in sociological studies, to its current use in IS research.  An analysis is presented to help understand the underlying assumptions of the researchers that utilise Grounded Theory in IS research.  From the analysis it becomes evident that there are inconsistencies in both the understanding and the application of the method.  We consider those inconsistencies and draw upon published case study material from the IS evaluation field to illustrate the pitfalls and the opportunities that such an approach could have in future IS evaluation studies.

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ISSN 1566-6379