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ABSTRACT |
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In this paper, a theoretical model
is constructed as a process, where three levels of evaluation are considered
over time: the IS/IT level; the individual level, and the organizational level
by the study of the organizational changes. The whole process is integrated
among the organizational and strategic context and the context of development
and use. This model has been applied in an in depth field study conducted over
17 months and related to a DataWarehouse implementation project in a financial
institution.
Key words
Context-based approach, process-oriented approach, perceived performance of the
Information System, individual appropriation types, organizational changes,
DataWarehouse. |
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