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Modelling
Risks in IS/IT Projects through Causal and Cognitive Mapping, (pp 1-10)
Abdullah J. Al-Shehab, Robert T. Hughes and Graham Winstanley
School of Computing, Mathematical & Information Sciences, University of
Brighton, UK
a.a.shehab@brighton.ac.uk |
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Abstract:
Software systems
development and implementation has always been problematic but appear to
be becoming more difficult and complex with the rapid introduction of
new technology and the increasing complexity of the marketplace. This
paper proposes an evaluation framework for identifying the causes of
shortfalls in implemented information system projects. This framework
has been developed as the result of a currently ongoing longitudinal
case study of a problematic development project. The framework proposes
the use of causal cognitive maps as a means of eliciting and documenting
stakeholders’ perceptions of the interplay between the factors that have
a bearing on the success of a project. The technique is used initially
as a method of evaluating the execution of completed projects, but the
resulting maps can then be used to assess the plans for new projects. A
template has been developed which facilitates the mapping of identified
risk factors to the technical stages of a development project.
Keywords:
causal and cognitive mapping, project evaluations, information systems
project risk |
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