|
For information on the European Conference on IT Evaluation, click here
Downloadable documents on this site require Adobe Acrobat Reader (free download here)
| |
|
Understanding the Impact of Enterprise Systems on Management Decision
Making: An Agenda for Future Research pp99-106
Fergal Carton and Frederic Adam
Business Information Systems, University College Cork, Cork, Ireland
fcarton@ucc.ie,
fadam@afis.ucc.ie |
 |
|
|
|
|
Abstract:
Enterprise systems have been widely sold on the basis that they reduce
costs through process efficiency and enhance decision making by
providing accurate and timely enterprise wide information. Although
research shows that operational efficiencies can be achieved, ERP
systems are notoriously poor at delivering management information in a
form that would support effective decision-making. Research suggests
managers are not helped in their decision-making abilities simply by
increasing the flow of information. This paper calls for a new approach
to researching the impact of ERP implementations on global organizations
by examining decision making processes at 3 levels in the organisation
(corporate, core implementation team and local site).
Keywords:
ERP, decision-making, organisation, MIS |
|
