The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 10 Issue 1, ECITE 2006 Special / Jan 2007  pp1‑122

Editor: Dan Remenyi

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Searching for e‑Business Performance Measurement Systems  pp1‑8

David Barnes, Matthew Hinton

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Evaluation of Content Management Systems (CMS): a Supply Analysis  pp9‑22

Clara Benevolo, Serena Negri

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Evaluating Motivational Factors Involved at Different Stages in an IS Outsourcing Decision Process  pp23‑30

Linda Bergkvist, Björn Johansson

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Abstract

This study evaluates factors involved at different stages in an IS outsourcing decision process. From a theoretical perspective, the motivation for IS outsourcing is often described as a result of three factors: cost reduction, access to technological expertise and focus on core competence. The aim of this paper is to evaluate motivational factors in an outsourcing decision process. The study uses a literature review and a retrospective case study of an outsourcing project in a large Swedish organisation. The idea is to evaluate if there are different factors involved at different stages in an IS outsourcing decision process. It has been found that the cost perspective is often used as a way of motivating the start of the process as well as the result of the process. However, during different stages other factors are involved. The results, based upon the case study, show that the size and reputation of the provider as well as thoughts about the provider's ability to deliver required capability is more important than cost reduction. It can be argued that the impact of IS outsourcing on performance and value of an organisation's IS function can be both positive and negative. To minimise the odds of a negative result, this paper contributes with an evaluation of motivational factors involved at different stages in an IS outsourcing decision process. If they are duly addressed, the chances of a successful IS outsourcing process will improve significantly. 

 

Keywords: IS outsourcing decision process, motivational factors, case study, stages in decision-making process

 

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The Implementation of a New Student Management Information System (MIS) at an Irish Institute of Technology — An Ex Post Evaluation of its Success  pp31‑44

Marian Carcary, Ger Long, Dan Remenyi

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Auditing the Data Confidentiality of Wireless Local Area Networks  pp45‑56

Peter Clutterbuck, Terry Rowlands, Owen Seamons

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IT Evaluation Frameworks — Do They Make a Valuable Contribution? A Critique of Some of the Classic Models for use by SMEs  pp57‑64

Pat Costello, Andy Sloane, Rob Moreton

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A Framework for the Evaluation of Meta‑Modelling Tools  pp65‑72

Lutz Kirchner, Jürgen Jung

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Proposal of a Compact IT Value Assessment Method  pp73‑82

Przemyslaw Lech

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Evaluating Enterprise Systems Implementation Methodologies in Action: Focusing Formalised and Situational Aspects  pp83‑90

Daniela Mihailescu, Sven A. Carlsson, Marius Mihailescu

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Information System Architecture Metrics: an Enterprise Engineering Evaluation Approach  pp91‑122

André Vasconcelos, Pedro Sousa, José Tribolet

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