The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 10 Issue 1, ECITE 2006 Special / Jan 2007  pp1‑122

Editor: Dan Remenyi

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Searching for e‑Business Performance Measurement Systems  pp1‑8

David Barnes, Matthew Hinton

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Evaluation of Content Management Systems (CMS): a Supply Analysis  pp9‑22

Clara Benevolo, Serena Negri

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Abstract

Content management systems (CMS) provide an optimal solution by organising information and, mostly, creating and managing an enterprise's knowledge. Nevertheless there is a big confusion about the functionalities that characterise CMS and about the differences with less performing products such as web content management systems, document and records management systems and enterprise content management systems. This paper aims to show the mismatches between companies' needs and those information management products, which are often called CMS even if they are not. For this reason the authors first make a theoretical comparison between the functionalities of CMS and those of the systems they are often confused with. Then they show the results of an empirical research on 22 products offered by international vendors. By using an original scheme, enterprises' needs in terms of information collection, management and publication and of knowledge management are compared with the functionalities of the aforementioned systems. The result consists of performing definitions for CMS and the other systems for managing information. Content Management products are analysed, compared and evaluated by using a special table created to point out the actual functionalities of the products offered on the market, despite vendors' declarations. Moreover the highlights are displayed in a matrix to evaluate the level of personalisation‑flexibility of the different products. The paper conclusions show how, on the demand side, companies' needs are growing in a confused framework; at the same time the supply side keeps on feeding this confusion, reducing company satisfaction in regard to knowledge and information management. 

 

Keywords: Content management, web content management, enterprise content management, knowledge management, ICT supply and demand

 

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Evaluating Motivational Factors Involved at Different Stages in an IS Outsourcing Decision Process  pp23‑30

Linda Bergkvist, Björn Johansson

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The Implementation of a New Student Management Information System (MIS) at an Irish Institute of Technology — An Ex Post Evaluation of its Success  pp31‑44

Marian Carcary, Ger Long, Dan Remenyi

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Auditing the Data Confidentiality of Wireless Local Area Networks  pp45‑56

Peter Clutterbuck, Terry Rowlands, Owen Seamons

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IT Evaluation Frameworks — Do They Make a Valuable Contribution? A Critique of Some of the Classic Models for use by SMEs  pp57‑64

Pat Costello, Andy Sloane, Rob Moreton

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A Framework for the Evaluation of Meta‑Modelling Tools  pp65‑72

Lutz Kirchner, Jürgen Jung

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Proposal of a Compact IT Value Assessment Method  pp73‑82

Przemyslaw Lech

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Evaluating Enterprise Systems Implementation Methodologies in Action: Focusing Formalised and Situational Aspects  pp83‑90

Daniela Mihailescu, Sven A. Carlsson, Marius Mihailescu

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Information System Architecture Metrics: an Enterprise Engineering Evaluation Approach  pp91‑122

André Vasconcelos, Pedro Sousa, José Tribolet

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