The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
For general enquiries email
Click here to see other Scholarly Electronic Journals published by API
For a range of research text books on this and complimentary topics visit the Academic Bookshop
Journal Issue
Volume 11 Issue 2 / Jun 2008  pp51‑108

Editor: Dan Remenyi

Download PDF (free)

ERP and Functional Fit: How Integrated Systems Fail to Provide Improved Control  pp51‑60

Fergal Carton, Frédéric Adam

Look inside Download PDF (free)

A Public Value Evaluation of e‑Government Policies  pp61‑72

Walter Castelnovo, Massimo Simonetta

Look inside Download PDF (free)

Outsourced Information Systems Failures in SMEs: a Multiple Case Study  pp73‑82

Jan Devos, Hendrik Van Landeghem, Dirk Deschoolmeester

Look inside Download PDF (free)

Towards an Integrated Approach to Benefits Realisation Management — Reflections from the Development of a Clinical Trials Support System  pp83‑90

Neil Doherty, Nilesh Dudhal, Crispin Coombs, Ron Summers, Hiten Vyas, Mark Hepworth, Elisabeth Kettle

Look inside Download PDF (free)

ICT Adoption and Use in UK SMEs: a Failure of Initiatives?  pp91‑96

G. Harindranath, R. Dyerson, D. Barnes

Look inside Download PDF (free)


In this paper, we explore some of the results from a survey of 378 small and medium sized enterprises (SMEs) based in the southeast of England. The objective of this survey was to build a snapshot of the state of play of the information and communications technology (ICT) use by SMEs in economically significant sectors in this region. The sectors chosen were as follows: food processing, transport and logistics, media and internet services. More specifically, the survey was intended to answer the following questions: what types of ICT are in use by SMEs in this region, what prevents and facilitates the adoption and use of ICT amongst these firms, and where do SMEs acquire information on ICT related issues. Our survey suggests that most SMEs in the southeast of England are in general positively inclined towards adoption and use of ICT. However, this adoption and use of ICT is mainly focused on operational matters with few extensions into potential strategic use of such technologies in their business environments. SME ownermanagers perceive ICT to be often costly and complex and are wary of consultants and vendor organisations. We also discovered, somewhat surprisingly, that SMEs are largely unaware of existing policy instruments at the regional, national and European levels, designed to help them in their adoption and use of ICT. 


Keywords: Information and communications technology, ICT, small and medium sized enterprises, SMEs, ICT adoption, ICT use, government policy


Share |
Interpretative IS Evaluation: Results and Uses  pp97‑108

Jenny Lagsten, Göran Goldkuhl

Look inside Download PDF (free)