The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 11 Issue 3 / Nov 2008  pp109‑212

Editor: Dan Remenyi

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B2C e‑Commerce Success: a Test and Validation of a Revised Conceptual Model  pp109‑126

Irwin Brown, Ruwanga Jayakody

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Important Issues for Evaluating Inter‑Organizational Data Integration Configurations  pp127‑138

Frank G. Goethals

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Theory, Method and Tools for Evaluation Using a Systems‑based Approach  pp139‑154

Päivi Jokela, Peter Karlsudd, Martin Östlund

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Evaluating Service Quality Dimensions within e‑Commerce SMEs  pp155‑170

Graham D. April, Shaun Pather

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Use and Impact of ICT on SMEs in Oman  pp171‑184

Rafi Ashrafi, Muhammed Murtaza

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The Project Objectives Measurement Model (POMM): an Alternative View to Information Systems Project Measurement  pp185‑200

Corlane Barclay, Kweku-Muata Osei-Bryson

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Economic Desirability and Traceability of Complex Products  pp201‑212

Mordechai Ben-Menachem, Ilanit Gavious

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Abstract

The real values and benefits of Information Technologies are difficult to quantify and frequently even to identify accurately. Existing financial models such as Net Present Value have proven insufficient for complex products, for long‑ term corporate goals. IS projects and software‑rich products are decided upon while ignoring critical financial aspects, as the distance between the corporate product vision and the reality that engineers see may be very large. This paper maps between economics vis‑à‑vis IS‑based product management via an inter‑disciplinary approach, looking at the needs and exigencies of corporate management, IS project, products and software engineering. The basis for the article is a discussion of the difficulties in evaluation of the economic desirability of complex, software‑ rich products. It presents a dynamic corporate‑level model for economic profit evaluation designed to deal with the unique characteristics of such products, over many variants and versions, and the entire lifecycle. Given the extreme uncertainty of costs, benefits, risks and timeframes projections, the model facilitates real time reporting via an information system designed for management of Products, Portfolios and Projects. Whereas existing project management techniques such as Earned Value Management provide a general basis for managing project level activity, our model provides a longer‑term view to assess economic affects of corporate strategies over time. This is provided by a dynamic, Management Information System based aggregation of all product information, over an entire product lifecycle, with the objective to provide a knowledge base for corporate dynamic decision‑making. Concomitantly, the model fulfils Sarbanes‑Oxley Act of 2002 requirements for management assertion traceability of valid and accurate measures. These aspects co‑joined, from Sarbanes‑Oxley, back through multiple products, over myriad versions, and through automated requirements, design and testing tools, all combine to form an auditable management feedback loop that can be leveraged at multiple corporate management levels. The paper represents a significant step towards quality product decision‑making via a model that is meaningful, while also useful as it is leveraged through an automated tool set. 

 

Keywords: economic profit, information systems, IS management, IS evaluation, product management, project management, traceability

 

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