The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 12 Issue 1, ECIME 2008 / Jan 2009  pp1‑118

Editor: Dan Remenyi

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Multitasking: the Uncertain Impact of Technology on Knowledge Workers and Managers  pp1‑12

Frank Bannister, Dan Remenyi

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Abstract

While the productivity paradox has now been officially pronounced dead, the argument and the evidence for this assertion are both at a macroeconomic level. What has been less closely examined is the microeconomic impact of recent developments in ICT on the productivity of office and knowledge workers. There is an assumption, readily seen in many advertisements for mobile technology, that multi‑tasking, WiFi connected laptops, Blackberrys, smart phones and so on are good for business and make people more effective and productive. This may be true some of the time and there is some (albeit limited) research which supports claims that these technologies increase productivity. However there are also emerging concerns that, in certain environments, these technologies may actually reduce productivity in both the short and the long term. This paper examines this problem and research to date and proposes a framework for further investigation of this phenomenon. 

 

Keywords: multitasking, multicommunication, productivity, effectiveness, efficiency, ICT evaluation

 

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A Case Study of SME Web Application Development Effectiveness via Agile Methods  pp13‑26

Peter Clutterbuck, Terry Rowlands, Owen Seamons

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Improving the Benefits of IT Compliance Using Enterprise Management Information Systems  pp27‑38

Renata Paola Dameri

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National Survey of SMEs' Use of IT in Four Sectors  pp39‑50

R. Dyerson, G. Harindranath, D. Barnes

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Reward Systems in the Post Digitization Era: Possible Benefits and Risks  pp51‑58

Pontus Fryk

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Bronze, Silver and Gold: Effective Membership Design in Customer Rewards Programs  pp59‑66

Anders Hederstierna, Henrik Sällberg

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Organisation Profiling and the Adoption of ICT: e‑Commerce in the UK Construction Industry  pp67‑74

Martin Jackson, Andy Sloane

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Adoption and Evaluation of Mobile Commerce in Chile  pp75‑88

Ranjan B. Kini

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Where is Information Ethics in Iranian Library and Information Science Publications and Services?  pp89‑94

Mortaza Kokabi

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The Patient Data Analysis Information System: Addressing Data and Information Quality Issues  pp95‑108

David Sammon, Kieran A. O'Connor, John Leo

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A Guideline for Virtual Team Managers: the Key to Effective Social Interaction and Communication  pp109‑118

Lara Schlenkrich, Christopher Upfold

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