The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 13 Issue 1, ECIME 2009 / Jan 2010  pp1‑96

Editor: Elizabeth Frisk, Kerstin Grunden

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Evaluation of Awareness and Acceptability of Using e‑Government Services in Developing Countries: the Case of Jordan  pp1‑8

Saheer Al-Jaghoub, Hussein Al-Yaseen, Mouath Al-Hourani

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Post‑Implementation Evaluation of HealthCare Information Systems in Developing Countries  pp9‑16

Hussein Al-Yaseen, Saheer Al-Jaghoub, Maher Al-Shorbaji, Maher SalimAl-Ahliyya Amman University, Amman, Jordan

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Towards a Model for Determining the Scope of ICT Integration in the Enterprise: the Case of Enterprise Resource Planning (ERP) Systems  pp17‑26

Fergal Carton, Frederic Adam

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Understanding IT Management in SMEs  pp27‑34

Paul Cragg, Annette Mills, Theek Suraweera

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Testing of a Model Evaluating e‑Government Portal Acceptance and Satisfaction  pp35‑46

Cora Sio Kuan Lai, Guilherme Pires

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Firms Patterns of e‑Business Adoption: Evidence for the European Union‑27  pp47‑56

Tiago Oliveira, Maria Fraga Martins

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Creating Strategic Value through Executive Information Systems: an Exploratory Study  pp57‑76

Elmarie Papageorgiou, Herman de Bruyn

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Post‑Implementation Evaluation of Collaborative Technology: a Case Study in Business Education  pp77‑86

Andriani Piki

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Radio Frequency Identification (RFID) Adoption in the South African Retail Sector: an Investigation of Perceptions Held by Members of the Retail Sector Regarding the Adoption Constraints  pp87‑96

Chris Upfold, Haidi Liu

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Abstract

Radio Frequency Identification (RFID) technology is a method of identifying unique items using radio waves that communicate between RFID tags and readers without line‑of‑sight readability. Application areas include person identification, logistics, pharmaceutical, access control, security guard monitoring and asset management. One of the areas where RFID promises excellent potential is in the retail industry for the tracking of goods and products throughout the supply chain. There are concerns around numerous RFID adoption barriers. Decision makers in the South African retail sector seem to be adopting a wait‑and‑see approach. In an attempt to identify and explore these barriers, a literature review was conducted identifying 29 unique barriers to RFID adoption. A survey instrument, informed by these barriers, was constructed and administered to members of the retail sector in South Africa. The research reveals that the South African retail sector is aware of the benefits in adopting RFID technology, however, they have identified numerous adoption barriers that will need mitigation before they will commit to adopting RFID. The research confirms six main categories with several adoption barriers in each, needing to be addressed. The main categories include, RFID skills shortage, a lack of standardization, high costs of RFID devices, the difficulty of integrating with current legacy systems and a lack of familiarity with RFID systems.  

 

Keywords: RFID, diffusion of innovation, adoption barriers, business case, supply chain management

 

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