The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 13 Issue 2, ICIME 2010 / Oct 2010  pp97‑196

Editor: Shaun Pather, Corrie Uys

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Multiple Affective Commitments and Salient Outcomes: The Improbable Case of Information Technology Knowledge Workers  pp97‑106

Jeff Bagraim

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Using RFID Inventory Reader at the Item‑Level in a Library Environment: Performance Benchmark  pp107‑120

Paul Golding, Vanesa Tennant

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The Value Congruence of Social Networking Services‑a New Zealand Assessement of Ethical Information Handling  pp121‑132

Tony Hooper, Tyrone Evans

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Wiki‑Based Knowledge Management in a Transport Consultancy, a Case Study  pp133‑142

Robbert in 't-Hout, Jos Vrancken, Pieter Schrijnen

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Mobile Access to Information Systems in law Enforcement: An Evaluation of its Implications for Data Quality  pp143‑152

Rachael Lindsay, Thomas Jackson, Louise Cooke

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Challenges of eGovernment Project Implementation in a South African Context  pp153‑164

Rangarirai Matavire, Wallace Chigona, Dewald Roode, Eureka Sewchurran, Zane Davids, Alfred Mukudu, Charles Boamah Abu

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The Influence of Organisational Memory Mismatches and Coping Strategies on ERP Outcomes  pp165‑176

Brian O'Donovan, Lisa seymour, Johannes Geldenhuys, Mogamat Isaacs, Kaziwe Kaulule

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Does Entrepreneurial Experience and Strategy Really Matter for ICT Performance? A Greek Cross‑Border Empirical Study  pp177‑186

Avraam Papastathopoulos, Christina Beneki

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Abstract

Small and medium‑sized enterprises (SMEs) adopt Information and Communication Technologies (ICTs) on a global scale in order to derive the undeniable benefits accruing from their use. The critical question arising here is which SMEs benefit from the adoption of ICTs. Thus, the purpose of this study is to find out why some SMEs reap more benefits than others from the adoption of ICTs, and which factors determine the successful use of ICTs. This paper analyses the influence data from the adoption of ICT in the Greek SME sector. In particular, SMEs were asked to rate the influence on the improvements of existing production procedures, enhancement of productivity and reduction of labor costs from the adoption of ICT. The ordinal regression method was used to model the relationships between the ordinal outcome variables and the predictor variables concerning ICT‑Strategy (implementation of a specific strategy for the adoption and use of ICTs) and entrepreneurial knowledge‑experience on ICT. A joint methodology using a fully‑structured questionnaire and in‑depth interviews was selected as the primary research instrument in order to paint as broad a picture as possible of the issues surrounding the application of ICT. The three ordinal regression models indicate that predictor variables such as the presence of specific strategy and entrepreneurial knowledge on ICT are associated with the influence of the ICT‑usage. Furthermore, the results of the study reveal that strategy plays a major role in the adoption and the appropriate use of ICT by SMEs. In addition, the prior entrepreneurial experience‑knowledge of ICT was significantly associated with the ICT performance. Both variables provide strong evidence that the technology performance must be a result of rational planning and knowledge. This study makes a major contribution in two ways. Firstly, it has demonstrated how the strategy and entrepreneurship are inter‑related parts of the ICT adoption process. Secondly, the information and communication technologies make the difference and offer tangible and intangible benefits only if properly applied. 

 

Keywords: ICT-strategy, entrepreneurial experience, ICT-performance, ICT-adoption, ordinal regression

 

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Changing the Communication Culture of Distributed Teams ina World Where Communication is Neither Perfect nor Complete  pp187‑196

Peter Weimann, Christian Hinz, Else Scott, Michael Pollock

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