The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 14 Issue 1, ECIME 2010 Special Issue / Jan 2011  pp1‑166

Editor: Miguel de Castro Neto

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Secret Level: Evaluation of a New Zealand Community ICT Project  pp1‑12

Barbara Crump, Keri Logan

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Alliance Decision Making of SMEs  pp13‑26

Karla Diaz, Ute Rietdorf, Utz Dornberger

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Georeferencing Road Accidents with Google Earth: Transforming Information into Knowledge for Decision Support  pp27‑36

Jorge Ricardo Ferreira, Joao Carlos Ferreira

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Organizational Challenges and Barriers to Implementing IT Governance in a Hospital  pp37‑45

Luis Velez Lapao

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An Evidence‑Based Approach to Scoping Reviews  pp46‑52

Antonio Hidalgo Landa, Istvan Szabo, Liam Le Brun, Ian Owen, Graham Fletcher

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Enterprise Architecture Principles and their impact on the Management of IT Investments  pp53‑62

Kalevi Pessi, Thanos Magoulas, Mats-Ake Hugoson

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Information Inadequacy: Some Causes of Failures in Human, Social and Industrial Affairs  pp63‑72

Miranda Kajtazi, Darek Haftor, Anita Mirijamdotter

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Evaluating Information Systems according to Stakeholders: a pragmatic perspective and method  pp73‑88

Jenny Lagsten

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Abstract

In the last decade several researchers have addressed the problem that there does not seem to be much evidence of extensive use of interpretive evaluation approaches in practice. Researchers have though recognized the interpretive evaluation approach as well founded academically and theoretically offering potential advantages such as stakeholder commitment and learning opportunities. One reason for this non‑use could be that there are few, if any, interpretive evaluation methods ready at hand for evaluators in practice. An interpretive IS evaluation method means a method in support for doing evaluation as interpretation. This research presents a practical method for doing evaluation of information systems as a joint act of interpretation performed by the stakeholders of the information system in use. In our research we have expanded the interpretive philosophical base to embrace a pragmatic knowledge interest in order to underpin the overall strive for evaluation that is to contribute to change and betterment. The method presented is named VISU (Swedish acronym for IS evaluation for workpractice development). The process of evaluating accordingly to the VISU method has been extensively tested in practice and in theoretical grounding processes and is now considered ready for wider use. The research process for developing VISU has been conducted with canonical action research through parallel work with evaluation and method development in six episodes within two cases. VISU consists of prescribed actions that are anchored in a set of underlying principles stemming from the philosophy of American pragmatism. Evaluation according to VISU is performed in three phases; arrange, evaluate and develop. In the paper VISU is described according to phases, actions, main concepts and principles. The use of VISU is demonstrated through examples from a performed evaluation of an information system in support for social welfare services. 

 

Keywords: IS evaluation, stakeholder model, interpretive IS evaluation method, pragmatism, action research

 

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Medical Records System Adoption in European Hospitals  pp89‑99

Ana Marques, Tiago Oliveira, Sara Simoes Dias, Maria Fraga O. Martins

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Modified Early Warning Scorecard: The Role of Data/Information Quality within the Decision Making Process  pp100‑109

John O Donoghue, Tom O Kane, Joe Gallagher, Garry Courtney, Abdur Aftab, Aveline Casey, Javier Torres, Philip Angove

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Literature Review of Information Technology Adoption Models at Firm Level  pp110‑121

Tiago Oliveira, Maria Fraga Martins

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Evaluation of New Information Technologies Exposure on Knowledge Retention Regarding Benefits of Physical Activity on Health Status  pp122‑133

Paulo Pinheiro, Dulce Esteves, Rui Bras

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Supply Chain Information Alignment in the Consumer Goods and Retail Industry: Global Standards and Best Practices  pp134‑149

Virgil Popa, Mircea Duica

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A Visualization‑based Approach to Present and Assess Technical Documentation Quality  pp150‑159

Anna Wingkvist, Morgan Ericsson, Welf Lowe

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The SIGLIC System for Improving the Access to Surgery in Portugal  pp160‑166

Pedro Gomes, Luis Velez Lapao

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