The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 15 Issue 1, ECIME 2011 / Jan 2012  pp1‑148

Editor: Walter Castelnovo, Elena Ferrari

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Editorial for the Special ECIME Edition of EJISE – Volume 5 Issue 1  pp1‑2

Walter Castelnovo, Elena Ferrari

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Exploring the SME Quandary: Data Governance in Practise in the Small to Medium‑Sized Enterprise Sector  pp3‑13

Carolyn Begg, Tom Caira

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Framework for Mobile Payments Integration  pp14‑25

Fergal Carton, Jonas Hedman, Denis Dennehy, Jan Damsgaard, Kay-Ti Tan, J. B. McCarthy

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Abstract

This paper derives a theoretical framework for consideration of both the technologically driven dimensions of mobile payment solutions, and the associated value proposition for customers. Banks promote traditional payment instruments whose value proposition is the management of risk for both consumers and merchants. These instruments are centralised, costly and lack decision support functionality. The ubiquity of the mobile phone has provided a decentralised platform for managing payment processes in a new way, but the value proposition for customers has yet to be elaborated clearly. This inertia has stalled the design of sustainable revenue models for a mobile payments ecosystem. Merchants and consumers in the meantime are being seduced by the convenience of on‑line and mobile payment solutions. Adopting the purchase and payment process as the unit of analysis, the current mobile payment landscape is reviewed with respect to the creation and consumption of customer value. From this analysis, a framework is derived juxtaposing customer value, related to what is being paid for, with payment integration, related to how payments are being made. The framework provides a theoretical and practical basis for considering the contribution of mobile technologies to the payment industry. The framework is then used to describe the components of a mobile payments pilot project being run on a trial population of 250 students on a campus in Ireland. In this manner, weaknesses in the value proposition for consumers and merchants were highlighted. Limitations of the framework as a research tool are also discussed. 

 

Keywords: payments, framework, mobile, value

 

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SMEs and IT: Evidence for a Market for “Lemons”  pp26‑35

Jan Devos, Hendrik Van Landeghem, Dirk Deschoolmeester

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GIS for Crime Analysis:Geography for Predictive Models  pp36‑49

Jorge Ferreira, Paulo Joao, Jose Martins

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Field Work With Older Users ‑ Challenges in Design and Evaluation of Information Systems  pp50‑62

Marja Harjumaa, Minna Isomursu

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Management of Information Systems Outsourcing: Evaluation of Lessons Learned From a Boundary Spanning Perspective  pp63‑73

Bjorn Johansson, Linda Bergkvist

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Measuring the Effectiveness of Organizational Knowledge Based Economy  pp74‑87

Ghassan Kbar, Abdul Aziz AlDusari

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Alignment in Enterprise Architecture: A Comparative Analysis of Four Architectural Approaches  pp88‑101

Thanos Magoulas, Aida Hadzic, Ted Saarikko, Kalevi Pessi

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Requirements Elicitation for the Technology Conception of a Community Information System for the Indigenous Microenterprise: A Contextual Multi‑Analysis Approach on Business and Community Requirements of Batik Making  pp102‑115

Nor Laila Md Noor, Ariza Nordin

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Enterprise Information Systems of new Generation  pp116‑126

Elena Serova

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Reconstructing the Past for Organizational Accountability  pp127‑137

Geert-Jan van Bussel

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The Relation Between Dynamic Business Models and Business Cases  pp138‑148

Bart-Jan van Putten, Markus Schief

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