The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 15 Issue 1, ECIME 2011 / Jan 2012  pp1‑148

Editor: Walter Castelnovo, Elena Ferrari

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Editorial for the Special ECIME Edition of EJISE – Volume 5 Issue 1  pp1‑2

Walter Castelnovo, Elena Ferrari

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Exploring the SME Quandary: Data Governance in Practise in the Small to Medium‑Sized Enterprise Sector  pp3‑13

Carolyn Begg, Tom Caira

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Framework for Mobile Payments Integration  pp14‑25

Fergal Carton, Jonas Hedman, Denis Dennehy, Jan Damsgaard, Kay-Ti Tan, J. B. McCarthy

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SMEs and IT: Evidence for a Market for “Lemons”  pp26‑35

Jan Devos, Hendrik Van Landeghem, Dirk Deschoolmeester

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GIS for Crime Analysis:Geography for Predictive Models  pp36‑49

Jorge Ferreira, Paulo Joao, Jose Martins

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Field Work With Older Users ‑ Challenges in Design and Evaluation of Information Systems  pp50‑62

Marja Harjumaa, Minna Isomursu

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Abstract

This paper summarises experiences of empirical research carried out to evaluate information and communication technology (ICT)‑based services that aim at supporting older people in independent living. Over the course of four years, we have explored seve ral different ICT‑based service concepts in field trials. The goal of the field trials has been to expose innovative ICT‑based service concepts to the everyday life of older users through the adoption of services in real‑life use. As a result, rich data a bout user experience and the value of the service for different stakeholders has been collected and analysed. Conducting the field trials has exposed practical issues about how to conduct research with older users. In this paper, the experiences are summa rised. In addition, a conceptual framework for conducting user experience research is presented in order to understand the research approach that has been used in the individual case studies presented. The findings show that older participants differ from other user groups in several ways. Researchers faced challenges with research procedures during the field trials. These challenges were sometimes caused by their exploratory nature and the limited duration of the field trial; the participants of field tr ials did not always want to invest in adopting the services as part of their everyday routines, but instead restricted their use to testing technology and related services as objects isolated from their everyday lives. Often, this also led to situations w here participants judged the value of the service to "someone else", and were not willing to adopt it themselves. 

 

Keywords: ambient assisted living, field trials, ageing technology users

 

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Management of Information Systems Outsourcing: Evaluation of Lessons Learned From a Boundary Spanning Perspective  pp63‑73

Bjorn Johansson, Linda Bergkvist

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Measuring the Effectiveness of Organizational Knowledge Based Economy  pp74‑87

Ghassan Kbar, Abdul Aziz AlDusari

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Alignment in Enterprise Architecture: A Comparative Analysis of Four Architectural Approaches  pp88‑101

Thanos Magoulas, Aida Hadzic, Ted Saarikko, Kalevi Pessi

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Requirements Elicitation for the Technology Conception of a Community Information System for the Indigenous Microenterprise: A Contextual Multi‑Analysis Approach on Business and Community Requirements of Batik Making  pp102‑115

Nor Laila Md Noor, Ariza Nordin

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Enterprise Information Systems of new Generation  pp116‑126

Elena Serova

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Reconstructing the Past for Organizational Accountability  pp127‑137

Geert-Jan van Bussel

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The Relation Between Dynamic Business Models and Business Cases  pp138‑148

Bart-Jan van Putten, Markus Schief

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