The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 15 Issue 3, ICIME / Nov 2012  pp230‑287

Editor: Dan Remenyi

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Editorial ‑ to be added  pp230‑230

Dan Remenyi

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IT Outsourcing in the Public Sector Local Government: Experiences of the management and selection of IT service providers.  pp231‑243

Michael Cox, Martyn Roberts, John Walton

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The State of Affairs in Internet of Things Research  pp244‑258

Nomusa Dlodlo, Thato Foko, Promise Mvelase, Sizakele Mathaba

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Acceptable and Unacceptable Behaviour on Social Networking Sites: A Study of the Behavioural Norms of Youth on Facebook  pp259‑268

Val Hooper, Tarika Kalidas

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Internet Users Lived Experiences of Cultural (Values, Norms and Verbal Symbols) Changes in Iran Higher Education : Ethics and Philosophy topics  pp269‑275

Narges Keshtiaray, Akram Akbarian

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Research on IT/IS Evaluation: A 25 Year Review  pp276‑287

Xingchen Song, Nick Letch

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Abstract

The conduct of IT/IS evaluation and its associated approaches, techniques and methods have been the subject of IS research for many years, particularly in the last two decades. This paper reflects on the body of knowledge which has emerged over the past twenty‑five years in order to identify where research efforts are focussed, what are the important issues in IT/IS evaluation research, and where future research efforts should be placed. This study presents a descriptive analysis of research on IT/IS evaluation over the last 25 five years, from 1986 to 2010, in five leading IS journals In total, 176 papers related to IT/IS evaluation are identified and reviewed in this study. Based on the Context, Content and Process model, IT/IS evaluation can be broken down to five interrelated elements: why evaluation is carried out, what is evaluated,whenwhen evaluation takes place, how evaluation is performed and who is involved in evaluation. Each of these elements are identified and classified in the sample research articles and based on this analysis, we propose a new perspective for classifying IT/IS evaluation approaches. 

 

Keywords: IT/IS evaluation, literature review; Content, Context and Process (CCP) model, evaluation streams

 

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