The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 16 Issue 1, ECIME 2012 / Jun 2013  pp1‑84

Editor: Dr. David Sammon, Dr. Tadhg Nagle

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Editorial of the ECIME 2012 Special Issue of EJISE  pp1‑2

Dr. David Sammon, Dr. Tadhg Nagle

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IT Risk Management: A Capability Maturity Model Perspective  pp3‑13

Val Hooper anMarian Carcaryd Tarika Kalidas

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Abstract: Understanding the value derived from IT investments and IT enabled operational improvements is difficult, and has been a subject of research and debate among ICT practitioners and academics for many years. This is particularly so because innovat ive technological developments have supported transformative changes in organizational operational activities. Research continues to investigate approaches to not only understanding the value derived by IT but also to optimizing this value. One of the key aspects of optimizing IT‑driven value is the requirement to effectively manage risk. The continual evolution of the IT risk landscape requires effective Risk Management (RM) practices for all IT risk areas, such as, but not limited to security, investm ents, service contracts, data protection and information privacy. Effectively managing these risk areas pose specific concerns from the perspective of Chief Information Officers (CIOs) and Chief Risk Officers (CROs). Hence, significant considerations should be given to not only the processes involved in assessing, prioritizing, handling and monitoring these risks but also to ensuring the development of an appropriate risk culture and the establishment of effective RM governance structures, to support effective RM. This paper examines the maturity model/framework approach to improving an organizations IT capabilities, with specific reference to effectively managing IT‑related risks, and increasing value derived over time. A new IT Risk Management mat urity model is presented; this framework is part of the IT Capability Maturity Framework (IT CMF) which supports value‑driven IT management practices. It was developed by the Innovation Value Institute at the National University of Ireland Maynooth, fol lowing a design science and open innovation research approach. The IT CMF, consisting of 33 Critical Capabilities, focuses on maturing key activities of the IT organization. The Risk Management Critical Capability presented in this paper enables organizat ions to determine their IT RM maturity and identify key recommendations in specific areas to improve maturity overtime. Thereafter the paper presents an analysis of the maturity model approach to managing risk, to improving an organizations IT capabiliti es, and to deriving enterprise‑wide value from more mature IT practices.  


Keywords: Keywords: IT risks, IT risk management, maturity model, IT CMF, critical capability, RM practices, outcomes and metrics


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Do IS consultants enhance IS competences in SMEs?  pp14‑25

Adrian Bradshaw, Paul Cragg, Venkat Pulakanam

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Exploring the Alignment of Organisational Goals with KM: Cases in Four Irish Software SMEs  pp26‑37

Ciara Heavin, Frederic Adam

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Information System Evaluation through an Emergence Lens  pp38‑47

Olgerta Tona, Sven A. Carlsson

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A novel approach to challenging consensus in evaluations: The Agitation Workshop  pp48‑58

John McAvoy, Tadhg Nagle, David Sammon

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Evaluation of a Collaborative Learning Environment on a Facebook Forum  pp59‑73

M.R. (Ruth) de Villiers, Marco Cobus Pretorius

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The Role of Agent Based Modelling in the Design of Management Decision Processes  pp74‑84

Elena Serova

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