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ECITE:
European Conference on Information Technology Evaluation
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Establishing the Strategic Context of IT Projects – A Case Study from the
Automotive Industry,
Melanie Clay,
R-TEK Ltd, Washington, UK,
Melanie.clay@r-tek.co.uk,
Helen M Edwards and John Maguire, University of Sunderland UK.
helen.edwards@sunderland.ac.uk,
john.maguire@sunderland.ac.uk
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ABSTRACT
The installation of a bar coding
system was perceived by R-TEK as a “quick fix” to poor stock accuracy and
inventory control. However after a full review it was realised there was a
considerable gulf between the perceptions of the problem and the strategic
need for improved inventory control. This resulted in the bar coding
purchase being delayed whilst improvements were sought elsewhere and its
full potential as a support to the company’s operations strategy could be
assessed.
Keywords: Business process
improvement, longitudinal case study, inventory control.
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