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Strategies for
Information Systems Evaluation- Six Generic Types,
Stefan Cronholm and Göran Goldkuhl,
Linköping University,
Sweden, scr@ida.liu.se,
ggo@ida.liu.se
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ABSTRACT
The aim of this paper is to
contribute to the decision of how to perform evaluation depending on the
evaluation context. Three general strategies of how to perform evaluation
are identified: Goal-free evaluation, goal-based and criteria-based
evaluation. Two general strategies of what to evaluate are identified:
IT-system as such and IT-system in use. From the three “how-strategies”
and the two “what-strategies” we derive a matrix consisting of six generic
types of evaluation. Each one of the six types are categorised on a ideal
typical level. For each type there is suggested evaluation process model.
Keywords: IS Evaluation, IS
Assessment, Information Systems, Goal-based evaluation, Goal-free
evaluation, Criteria-based evaluation |
