The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 8 Issue 2 / Sep 2005  pp81‑142

Editor: Dan Remenyi

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The Eleven Years of the European Conference on IT Evaluation: Retrospectives and Perspectives for Possible Future Research  pp81‑98

Egon Berghout, Dan Remenyi

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Understanding the Impact of Enterprise Systems on Management Decision Making: An Agenda for Future Research  pp99‑106

Fergal Carton, Frederic Adam

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Using the Balanced Scorecard to Evaluate ICT Investments in Non profit Organisations  pp107‑114

Renata Paola Dameri

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Broadening Information Systems Evaluation Through Narratives  pp115‑122

Jonas Hedman, Andreas Borell

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Abstract

The purpose of information systems post‑evaluation ought to be to improve the use of systems. The paper proposes the use of narratives as a tool in post‑evaluations. The potential in narratives is that they can convey meanings, interpretations, and knowledge about the system, which may potentially lead to action. The paper offer three main suggestions: 1) evaluations should form the basis for action; 2) narratives makes evaluation more relevant; and 3) post‑evaluations should be done with the aim of improving use. Narratives should be viewed as a complement to traditional evaluation methods and as a way of making evaluation more formative and thereby moving away from the more common summative perception of evaluation. The conclusion of the paper is that narratives can advance IS evaluation and provide a richer evaluation picture by conveying meanings not included in traditional evaluations. 

 

Keywords: Narratives, information systems evaluation, measurements, measure, stories, action

 

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Common Gaps in Information Systems  pp123‑132

Juha Kontio

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Measuring the Quality of Electronic Journals  pp133‑142

Maricela Lopez Ornelas, Graciela Cordero Arroyo, Eduardo Backhoff Escudero

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