The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 8 Issue 2 / Sep 2005  pp81‑142

Editor: Dan Remenyi

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The Eleven Years of the European Conference on IT Evaluation: Retrospectives and Perspectives for Possible Future Research  pp81‑98

Egon Berghout, Dan Remenyi

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Understanding the Impact of Enterprise Systems on Management Decision Making: An Agenda for Future Research  pp99‑106

Fergal Carton, Frederic Adam

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Abstract

Enterprise systems have been widely sold on the basis that they reduce costs through process efficiency and enhance decision making by providing accurate and timely enterprise wide information. Although research shows that operational efficiencies can be achieved, ERP systems are notoriously poor at delivering management information in a form that would support effective decision‑making. Research suggests managers are not helped in their decision‑making abilities simply by increasing the flow of information. This paper calls for a new approach to researching the impact of ERP implementations on global organizations by examining decision making processes at 3 levels in the organisation (corporate, core implementation team and local site). 

 

Keywords: ERP, decision-making, organisation, MIS

 

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Using the Balanced Scorecard to Evaluate ICT Investments in Non profit Organisations  pp107‑114

Renata Paola Dameri

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Broadening Information Systems Evaluation Through Narratives  pp115‑122

Jonas Hedman, Andreas Borell

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Common Gaps in Information Systems  pp123‑132

Juha Kontio

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Measuring the Quality of Electronic Journals  pp133‑142

Maricela Lopez Ornelas, Graciela Cordero Arroyo, Eduardo Backhoff Escudero

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