The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 9 Issue 2 / Nov 2006  pp45‑104

Editor: Dan Remenyi

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e‑Commerce Investments from an SME perspective: Costs, Benefits and Processes  pp45‑56

Sandra Cohen, Georgila Kallirroi

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A Holistic Framework on Information Systems Evaluation with a Case Analysis  pp57‑64

Petri Hallikainen, Lena Chen

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Evaluating the Evaluations: Preconceptions of Project Post‑Mortems  pp65‑72

John McAvoy

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Abstract

For future projects to improve, it is necessary to evaluate the lessons from previous projects. The majority of software methodologies recommend a review of the project to evaluate what worked and what needs improvement. These reviews are commonly referred to as project post‑mortems. Existing research into post‑mortems has found problems with the actual process itself and the use of the output from the process — the lessons learned. This research examines project post‑mortems before the post‑mortem has occurred — it is an examination of the beliefs and attitudes that project members bring with them into post‑mortems. These attitudes can ultimately cause the failure of a post‑ mortem, even before it has begun. It is somewhat paradoxical that team members initially espoused positive views about post‑mortems in a survey, yet further examination of key informants showed that these espoused views did not translate into reality. It is shown how hierarchical groupthink can help to forge negative beliefs and attitudes about post‑mortems that will have a detrimental affect on the process itself. 

 

Keywords: project evaluation, hierarchical groupthink, project post-mortem, espoused theory

 

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Quantitative Evaluation of e‑Banking Web Sites: an Empirical Study of Spanish Banks  pp73‑82

Francisco Javier Miranda, Rosa Cortés, Cristina Barriuso

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An Interactive and Iterative Evaluation Approach for Creating Collaborative Learning Environments  pp83‑92

Anita Mirijamdotter, Mary M. Somerville, Marita Holst

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Does ROI Matter? Insights into the True Business Value of IT  pp93‑104

A J G Silvius

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