The Electronic Journal of Information Systems Evaluation provides critical perspectives on topics relevant to Information Systems Evaluation, with an emphasis on the organisational and management implications
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Journal Issue
Volume 9 Issue 2 / Nov 2006  pp45‑104

Editor: Dan Remenyi

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e‑Commerce Investments from an SME perspective: Costs, Benefits and Processes  pp45‑56

Sandra Cohen, Georgila Kallirroi

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A Holistic Framework on Information Systems Evaluation with a Case Analysis  pp57‑64

Petri Hallikainen, Lena Chen

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Evaluating the Evaluations: Preconceptions of Project Post‑Mortems  pp65‑72

John McAvoy

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Quantitative Evaluation of e‑Banking Web Sites: an Empirical Study of Spanish Banks  pp73‑82

Francisco Javier Miranda, Rosa Cortés, Cristina Barriuso

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Abstract

Online banking research to date is to a large extent anecdotal. Only a very limited number of studies have explored Electronic Banking in recent years. In this work an objective investigation of the issue has been conducted by manually accessing and evaluating the web sites of Spanish private and saving banks. Quality of web home pages was determined using an original Web Assessment Index, which focuses on four categories: accessibility, speed, navigability and content. A detailed report of the results arising from this investigation is presented and systematically analyzed. These findings will be useful for both researchers and practitioners who seek to understand the issues relevant to electronic banking. 

 

Keywords: World Wide Web, Electronic Banking, Content analysis, Web design, Internet, Research paper

 

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An Interactive and Iterative Evaluation Approach for Creating Collaborative Learning Environments  pp83‑92

Anita Mirijamdotter, Mary M. Somerville, Marita Holst

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Does ROI Matter? Insights into the True Business Value of IT  pp93‑104

A J G Silvius

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